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Subject: Nonresponse web vendor
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Author Messages
(South Carolina)


06/10/2020 1:28 PM  

Not sure what to do here. The vendor for our community website appears to be mostly defunct. We wish to discontinue the website and stop paying the expensive fees. Can't seem to talk to anyone who can make this happen.

Thing is, they don't appear to be billing us either. As far as I can tell, we haven't paid them this year.

What should we do so we can legally not pay them for their website hosting service, from this day forward? Not sure how to protect us against getting a HUGE bill later that we have to pay to avoid a court battle.


06/10/2020 1:41 PM  
Who owns the domain name for your community, the association or the vendor?


06/12/2020 11:35 AM  
First, check your contract with the vendor. It may say you need to give X number of days notice to cancel or some other stipulation. Prepare a letter and state the contract is terminated as of the date. Include company name and address of the vendor, name and address of the HOA.

The HOA should own the domain name so if needed, they should purchase it (not an individual).

There are lots of free websites that you can use if someone is interested in maintaining this, but you have to own the domain name.

Do not put minutes, individual contact info (use MC as contact), or financial data on a website if it is a public site. Avoid message boards which may become a place for complaints.

Pay attention to copyright laws. If someone develops a document (say a summary of your Covenants), that copyright belongs to the developer UNLESS there is a written agreement.

Let me know if you need more information.
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Forums > Homeowner Association > HOA Discussions > Nonresponse web vendor

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