Get 1 year of free community web site hosting from!
Friday, December 03, 2021

HOATalk is a free service of

Easy to use website tools to help your board
Only members have access to all features.
Click here to join HOATalk for Free! Members click here to login and access all features.
Subject: Facebook page for your HOA?
Prev Next
Please login to post a reply (click Member Login on the menu).
Author Messages


11/15/2021 10:25 AM  
I was wondering if any of you guys have a Facebook page for your HOA. We are mulling the idea over as a way for our neighbors to ask questions and have access to files and the like. Does anyone of you have one? If so, has it been useful or has it become a problem? Thanks!


11/15/2021 10:35 AM  
We have a community page that is not run the by HOA, but serves people in who in our HOA as well as surrounding HOAs. The admins of the group are not board members but manage it out of their own goodwill (and so they know the gossip in the neighborhood). It works well.

It generally is not recommended that the HOA run a Facebook group for liability and other reasons. Also it can become a sounding board for complaints if people realize it is run by the board.

I would recommend seeking out a community volunteer to run a group for your neighborhood and have the board take more of a listening than active role.

I personally do not like having files uploaded to the group because they become hard to maintain. We had one out of date file uploaded to our group, and then people started using it which caused mail to go to the wrong PM. It became complicated to fix. I don't like that functionality.
(South Carolina)


11/15/2021 10:40 AM  

I have said it before and I will say it again. An interactive site can turn into a bytching session over night. I say post all kinds of information, finances, Covenants, Bylaws, R&R, ARC, Minutes, etc. but do not let people respond. Make the site informational only.


11/15/2021 10:50 AM  
We don't, and our lawyer recommends not having a social media page unless it is informational only and locked to prevent posting by anyone other than the board and maybe the PM. Reasons:

* The association/board is legally liable for anything posted on official websites or other publications. It's why websites that allow users to post generally have extensive Terms of Service agreements that are enforced.

* Social media tends to collect misinformation, flame wars, photos of minors posted without parents' permission and other privacy violations, copyrighted or plagiarized materials, and other undesirable items. It provides a free platform for someone with an axe to grind.

* If open discussion is allowed, someone will have to monitor the page to remove inappropriate posts. This is time consuming, and the board and PM are already too busy without this added burden. The authors of the removed posts will also be outraged and will post more junk.

* If a board member participates in discussions, it will be misinterpreted as "the board says" no matter how many disclaimers the person adds that he's only speaking for himself. A board response to one discussion and not others can be viewed as favoritism (silly but it happens).

* Social media is fine for lost pet notices, requests for babysitters, and stuff that is not association business. It is not an appropriate platform for association business.

That's it in a nutshell.



11/15/2021 12:40 PM  
We have a FB page and have had no problems. Anyone can post comments but I believe we can remove them if they become uncivil. As long as you monitor the content, I don't see a downside.
Please login to post a reply (click Member Login on the menu).
Forums > Homeowner Association > HOA Discussions > Facebook page for your HOA?

Only members have access to all features.
Click here to join HOATalk for Free! Members click here to login and access all features.

General Legal Notice:  The content of forum messages are from the posting member and have not been reviewed nor endorsed by  Messages posted by HOATalk or other members are for informational purposes only, are not legal or professional advice and do not constitute an attorney-client relationship.  Readers should not act upon this information without seeking professional counsel.  HOATalk is not a licensed attorney, CPA, tax advisor, financial advisor or any other licensed professional.  HOATalk accepts ads from sponsors but does not verify sponsor qualifications nor endorse/guarantee any sponsor's product or service.
Legal Notice For Messages Posted by Sponsoring Attorneys: This message has been prepared by the sponsoring attorney for informational purposes only and does not constitute legal advice. This information is not intended to create, and receipt of it does not constitute an attorney-client relationship. Readers of should not act on this information without seeking professional counsel. Please do not send any sponsoring attorney confidential information unless you speak with the sponsoring attorney or an attorney from the sponsoring attorney’s firm and get authorization to send that information to them. If you wish to initiate possible representation, please contact an attorney in the firm of the sponsoring attorney. Sponsoring attorneys that post messages here are licensed to practice law in a specific state or states as indicated in their message signature or sponsor’s profile page. (NOTE: A ‘sponsoring attorney’ is an attorney that is a official sponsor and is identified as such in the posted message or on our sponsor page.)

Copyright HOA, A Service of Community123 LLC ( Homeowners Association Discussions )   Terms Of Use  Privacy Statement