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ValerieG (Washington)
Posts: 5
Posted:
Our treasurer let us know he did infact embezzle all the HOA funds, wife did pay back, we took the proper precautions to get him off the old account closed and opened a new. My question is should we notify the insurance company now that the money has been paid back or does it matter? Seems we would be calling attention to something that was rectified.

Thanks in advance.

I looked in the forum search but did not find really what i was looking for.

v
AnnaD2 (Florida)
Posts: 960
Posted:
Heck YES you should take action!!! At the very least--every single member of your association should be given a written notice as to what this person did and all transactions to recity this situation!

Sweeping it under the rug....or ignoring it will damage your association down the road. Paper trail, paper trail paper trail....people like that usually think that people will "forget" a few years later and will run again for board postions. Put it all in writing NOW.
MicheleD (Kentucky)
Posts: 4,491
Posted:
Just curious as to why you would contact the insurance company if you don't need to file any claims against the embezzlement (which is all recovered apparently)?

If he is gone and you have enacted safeguards against a future event, what is the point of informing the insurance company?

The only thing we ever have to disclose is if there are any lawsuits or pending lawsuits that put HOA funds on the line.

ValerieG (Washington)
Posts: 5
Posted:
the board, myself and the remaining two, went personally to each other home to inform them what happened, it happened in about 24 hours, we closed accounts, removed him from the board, etc, we are papertrailing, we even went to the cops to make a report, but because he had legal access to the checking he was ok to write checks, and not a crime, is a civil matter, yet all the money and more was paid back by the wife, whom knew nothing, my question is that now that it is financially resolved would i HAVE to or SHOULD i NEED to inform the insurance company/ One resident was not satisfied this was how it panned out and suggested we do this but i have no idea, am contacting a lawyer soon but wnted to see what others thought,

Thanks for your help

=0)
MicheleD (Kentucky)
Posts: 4,491
Posted:
Anna, it was a civil action (as the police pointed out), and it's been resolved. All the money is recovered, the barn doors are re-locked.

I'm just wanting to understand what the purpose would be to inform the insurance company of something that is no longer broken and that won't need to incur any claims against the policy.

For example, if I'm in an accident, say someone runs into me, and the person pays for my vehicle and any doctor's costs I incurred, and my car is now repaired, as am I, without involving the insurance company, why would I then call them and say, "Hey, I was in a wreck, but I won't need to file any claims and my car is all fixed and my EMS fees all paid. . . .but, there ya go, now you know. . . "

My suggestion would be to simply ask your attorney if there is a statute in your state that requires any after-the-fact reporting of something that's already been repaired.

If there isn't, then I'd save that call for the point in time where you need to file a disclosure.
ValerieG (Washington)
Posts: 5
Posted:
Thanks Mike that is exactly what im thinking, i guess ill need to get to a lawyer to see about the statute.. that was good advice thanks!

I just dont see a need to do that either, the gal we are speaking of likes to inform everyone of everything even if its not necessary and at times it ends up costing us in the end. I want to avoid this, as secretary there are minutes and personalized visits to each homeowner and everyone is aware of what has gone on,

*what a mess*

**thankfully someone has an amazing wife**
MicheleD (Kentucky)
Posts: 4,491
Posted:
No problem, and it's Michele (female).

I can imagine that the wife is quite embarrassed.

The nosy body needs to take a step back and calm down.

Be thankful it wasn't worse and that the insurance company doesn't NEED to be contacted to replace funds.
ValerieG (Washington)
Posts: 5
Posted:
im so frazzled, sorry about the mix up =0)
i feel the same way though, hopefully not on this board, she is nice enough just likes to OVER check and balance i think
thanks again for your help,

If i think rationally its up to the board to make what decisions need to be made and she can suggest but its not up to her. my worry is that she DOES call them on her own, and then we end up paying more in prem. this has happened before.

ugh
MaryA1 (Arizona)
Posts: 7,043
Posted:
Valerie,

Even if she does call the ins co I can't imagine an increase in premiums. In the first place, this person is not authorized to make a claim against your policy -- she is NOT a board member. And secondly, there is no claim to make, the issue has been resolved. Ins companys raise rates when claims are filed against the policy and no claim has been filed. I think this person should be told to just but out, the board has taken care of everything.

I think this embezzler really got off easy. I certainly wouldn't fault the BOD for wanting to press charges even though the $$$ has been paid back. Still, a crime was committed and I believe it's worthy of some punishment. A conference with an attorney would certainly be a good thing.
BrianB (California)
Posts: 2,820
Posted:
Devil's advocate:
The insurance company writes a policy based on certain facts, and assumptions made upon those facts. One of those assumptions is that you have a proper system to prevent as many claims as feasibly possible. Your HOA has just demonstrated that you DON'T have systems in place to prevent fraud, theft and embezzlement. The insurance company has a right to know that your risk is higher than what you claimed, or else you are basing your premium on false data. And, if you have a future claim, head to them to pay it off, and they fing out you have been insured under false pretenses, they might try to cancel your policy.

To use the car insurance example: You report the accident even if there is no claim, because the insurance company is making rate decisions based on a brand new, factory sealed 2003 Dodge... and you have a repaired, not all factory parts, different tires and brake system Dodge. If you get into a second accident, perhaps because the brake components don't last as long or work as well, or the windshield glass doesn't have the anti-rain-glare-headlight dimming coating that the original had, is it right for the insurance company to pay? They insured your car based on factors that you altered and didn't tell them.

Your insurance issued a policy based on the HOA having a system of checks and balances in place to prevent fraud. Obviously, that isn't true, so they deserve to know.

(all that said, i feel the advice about closing the barn door quietly and moving on should be listened to)
MichaelK11 (Texas)
Posts: 432
Posted:
Insurance companies raise rates based on history and assessed risk.

For homes and auto, risk is usually based on claim history. But I think many insurers actually base it on accident history, and use claim history to determine that. If you inform your insurance company that you had a collision while driving, but make no claim, then they may raise your rates.

I don't know if liability rate reviews are restricted to claim history. If you inform your carrier that a crime was committed -- that funds were stolen, they might consider the theft as indicative of risk and the recovery as coincidental.

I think there are legal obligations to report accidents to your auto insurer and to the police; but I would not do so, absent a claim. I think the likely worst repercussion for not reporting an accident to the insurer is that they find out and raise rates exactly as they would have done if reported -- in other words, nil. But I'm no expert.

I would not report this theft. I don't know how the technical reporting requirements in your policy are stated, and you probably don't know either. I would not go to the trouble of looking them up and interpreting them. I suspect this could be viewed as a temporary and inappropriate loan, rather than theft, since the same party (I'm sure a married couple can be viewed as a single party in interest) took it and returned it in full with no harm done. I would expect that anyone who finds out about this in future would be obliged to consider it this way, regardless of how you and your neighbors view it. You exercised the additional diligence of reporting it to the police, and they said, "No crime." But I'm no expert -- if you are worried about it, you should get advice from a professional.

I doubt I would report it, if it happened on my watch.
MichaelK11 (Texas)
Posts: 432
Posted:
Mary and Brian both have good points.

With respect to Brian's post, your HOA should enact procedures to prevent this happening again. If you fail to do so, and there are future problems; then that could be viewed as willful negligence, and a future claim could be denied.

Can someone with accounting or security experience post suggestions for checks and safeguards?
SusanW1 (Michigan)
Posts: 5,202
Posted:
I agree with Brian, however, I am wondering WHY and HOW this happened.

was it that the treasurer was able to do this under the nose of the Board? Were regular reports not given, a second set of eyes on the transactions (like a fianance committee)?

I also don't see the police view on this. Unauthorized checks were written to someone. THAT is a crime. Depending on the amount it sounds like Fraud, Uttering and Publishing for sure. You need to talk to the prosecuting attorney of your municicpality for more options.

I hope that your board adopts some rules and regulations governing the Treasurer ASAP.
RogerB (Colorado)
Posts: 5,067
Posted:
ValerieG, I would not contact the insurance company unless you have previously filed a claim with them concerning this matter. Each instance reported can cause an increase in insurance rates. I see no need to contact an attorney since the money has already been recovered. I would be more concerned about setting up procedures which prevent this from happening in the future and make sure you have sufficient fidelity (theft) insurance.
MaryA1 (Arizona)
Posts: 7,043
Posted:
Brian,

Are you an insurance agent?

Why anyone in their right mind wound contact the ins co to let them know they had an accident but didn't need to file a claim is beyond me.
MaryA1 (Arizona)
Posts: 7,043
Posted:
Michael,

Experts say there is nothing you can do to prevent a determined crook from taking you to the cleaners, but there are a few things you can do to slow him down:

1)Checks should be dual signed
2)Don't allow your cash accounts to be co-mingled with the managers
3)If you use an outside payroll service, carefully monitor the payroll for each period
4)Don't pay for anything large and expensive that wasn't authorized in advance
5)Be alert to a deteriorating accounting system: out of balance conditions; financial statements that are always 2 or 3 wks late; bank reconciliations that don't agree with the books; accounting entries that are unexplained or don't make sense -- all these things are cause for alarm.
5)Check references b/4 you hire a manager

IMO, #5 above is the most important thing to look for!

Fraud can occur when one person has too much authority with no checks and balances. When one person initiates transactions; approves transactions and records transactions there is a potential for fraud.
MichaelK11 (Texas)
Posts: 432
Posted:
Thanks, Mary.

I'm sure bulletproof is a dangerous fantasy, but it's all about diligence, right?

Steps 1, 2, 4 and 5 look appropriate for volunteer HOA's with no Mgt Co. (I assume the "most important" was intended for the red flags, and the references were meant as #6.)

Since many such HOA Bylaws do not require the Treasurer or Secretary to be Directors, perhaps a practical arrangement is to appoint people with appropriate clerical skills who are willing to volunteer for these chores, and to have at least one (other) Director be responsible for oversight. The common Bylaw template allows for this, so it could be done at the Board discretion or formalized in Bylaws. After all, this is all about oversight.
MicheleD (Kentucky)
Posts: 4,491
Posted:
I just have one comment on the dual-signatures issue.

Banks DO not monitor who signs.

So even if there is a two-signature requirement, it is no problem for a malicious treasurer to simply sign two different names and there ya go.

I know this because we had a treasurer who did that.

Yes, we did catch up with him ultimately, and yes we did remove him (he also paid back the money, which wasn't a lot, less than $200, but it was the idea that he had done it. . . ).

But in talking to the bank where we had THAT account, as well as the new bank we switched to after we discovered the issue, we were told that it wouldn't matter if someone signed the check "Santa Claus," they don't monitor signatures until or unless a specific check is challenged.

Just as an FYI.
BrianB (California)
Posts: 2,820
Posted:
Quote:
Posted By MaryA1 on 12/04/2009 10:55 AM
Brian,

Are you an insurance agent?

Why anyone in their right mind wound contact the ins co to let them know they had an accident but didn't need to file a claim is beyond me.

lol.. no, i am not (although I did have license to sell insurance in Arizona in my past, i never did utilize it).

but in my normal job, it is good mental practice for me to debate both sides of an issue, to build the strongest defense for my side. so, i try it when i can.
MichaelK11 (Texas)
Posts: 432
Posted:
And what is your normal job, please?
MicheleD (Kentucky)
Posts: 4,491
Posted:
Quote:
Posted By BrianB on 12/04/2009 7:41 AM
Devil's advocate:
The insurance company writes a policy based on certain facts, and assumptions made upon those facts. One of those assumptions is that you have a proper system to prevent as many claims as feasibly possible. Your HOA has just demonstrated that you DON'T have systems in place to prevent fraud, theft and embezzlement. The insurance company has a right to know that your risk is higher than what you claimed, or else you are basing your premium on false data. And, if you have a future claim, head to them to pay it off, and they fing out you have been insured under false pretenses, they might try to cancel your policy.

To use the car insurance example: You report the accident even if there is no claim, because the insurance company is making rate decisions based on a brand new, factory sealed 2003 Dodge... and you have a repaired, not all factory parts, different tires and brake system Dodge. If you get into a second accident, perhaps because the brake components don't last as long or work as well, or the windshield glass doesn't have the anti-rain-glare-headlight dimming coating that the original had, is it right for the insurance company to pay? They insured your car based on factors that you altered and didn't tell them.

Your insurance issued a policy based on the HOA having a system of checks and balances in place to prevent fraud. Obviously, that isn't true, so they deserve to know.

(all that said, i feel the advice about closing the barn door quietly and moving on should be listened to)

Sorry, I disagree in both cases.

The HOA has just demonstrated that they do, in fact, now have a system in place to prevent fraud. They may not have, prior to the incident, but they do now, going forward.

And in the second "devil's advocate" example, um, no, still disagree. The insurance company based their rates on lots of things, including the accident rates in my area, my age, my driving record, among many other things. But whether I have new or replaced parts on my car is not one of them.

Every year the premium decreases because the car is older, I have made no claims, have no speeding tix, etc, AND they assume wear and tear, and part of that is very likely fender benders that repair/replace parts that may or may not get reported to them.

GlenL (Ohio)
Posts: 5,491
Posted:
Another thing I would suggest if the bank statements go to the MC then you should have copies mailed directly to the HOA from the bank as well. If necessary rent a PO Box for the HOA so you don't have to keep changing addresses. If you're counting on the MC to provide you with copies of the statements each month remember any idiot nowadays with a computer and graphics software could phony up bank records showing money in the account even if it was gone.

Studies show that 5 out of 4 people have problems with fractions
DennisT (Ohio)
Posts: 109
Posted:
Some banks now allow Online Banking access to business accounts for more than one user with different rights assigned to each. I'm not going to name any because it might be a conflict of interest, but I know of at least one bank that offers such a service tailored specifically to HOAs. There's no reason why each member of the board shouldn't have an account with READ ONLY access to the bank records. That means you could view transaction history and review check images and the like. These users would not be able to pay bills, transfer funds or make any account changes such as adding users or changing addresses. The members with a need and the authority to conduct transactions would of course have the ability to do so. Then each board member should be responsible for logging in every so often and reviewing the accounts, looking for abnormalities and cross checking with any statements that are received from the management company, etc.

I'd like to add some color to the comment that banks don't look at signatures and thus dual signatures aren't very effective. Yes and no. It comes down to the issue of liability. Associations are business entities and are generally not considered consumers for the purposes of consumer protection laws. This means that there's less time to dispute transactions and things like that. Dual signatures on a check will not stop the bank from cashing a check if the signatures don't match. However, that does not relieve the bank of the responsibility for reviewing the signatures. Sure the treasurer could sign any old signature on a dual check and get money but if both signatures don't match it's the bank's problem to refund the item if a dispute is filed in a timely manner.

On the other hand if you only require one signature and the treasurer writes a check to himself and cleans out the account the bank is going to deny the claim because the check was signed by a person with signing authority on the account. Whether that person violated the association's rules and policies in doing so is immaterial. From the bank's perspective the check had the minimum number of signatures by authorized signers so they stamp a big red "CLAIM DENIED - AUTHORIZED MAKER" on your claim and return it to you.

Lastly for the OP, I'd recommend that the board hire a CPA, preferably one who is also a CFE (Certified Fraud Examiner) to do a financial audit. It's not going to be super cheap but you need written assurance from a professional that the association has indeed been made whole and there are no lingering issues that could impact the financial condition of the association later on. You may well have accounted for every penny that was missing but in many fraud cases the actual embezzlement is much higher than admitted especially if the perp had the opportunity to forge invoices and destroy or alter records.
BrianB (California)
Posts: 2,820
Posted:
Just cause it's fun to disagree, I did not see any steps in the OP's posts that tell me that they have done anything to prevent future fraud/theft, except to remove the access that the previous thief had to the account.

what that tells me is that someone else could do the exact same thing again. they may HAVE done something, but i didn't see it in her postings.. just that the old thief can't repeat the actions.

to me, that's like saying "the cow got out of the barn, but we solved the problem. We locked that cow in another barn." the original barn door may still be porous!

(and to answer the other posted question, I am a regulatory compliance manager in the mining industry.)
MicheleD (Kentucky)
Posts: 4,491
Posted:
And I read that they did do due diligence afterwards, so, again, we'll just have to agree to disagree.

No reason to contact the insurance company.

But I would still speak to an attorney.
DennisT (Ohio)
Posts: 109
Posted:
I agree there's no reason to get the insurance company involved because you're not looking to assert any kind of a claim. More important is engaging the association's attorney and then someone qualified to perform a financial audit with experience dealing with fraud situations. A normal CPA audit is designed to insure that all the records agree with each other and adhere to GAAP standards. Problem is a good fraudster will make all the records agree with each other even if that involves fabricating documents. An audit undertaken by a CFE will be geared towards completely identifying the scope of the fraud and also recommend controls to avoid recurrence in the future. Ideally the CPA/CPE will operate at the direction of the attorney which will aid in preserving attorney/client privilege in the matter.
ValerieG (Washington)
Posts: 5
Posted:
AH, thanks everyone, we did make provisions that this will NOT happen in the future, so far as it will be that two persons will have access to the books and the coming and goings of the funds. There was a "two signature" rule for checks that are over a certain amount and this amount is being thought of and possibly lowered!

We have been fine for so long its still shocking that people are still people! Thanks again.
RogerB (Colorado)
Posts: 5,067
Posted:
Quote:
Posted By ValerieG on 12/04/2009 8:29 PM
AH, thanks everyone, we did make provisions that this will NOT happen in the future, so far as it will be that two persons will have access to the books and the coming and goings of the funds. There was a "two signature" rule for checks that are over a certain amount and this amount is being thought of and possibly lowered!

We have been fine for so long its still shocking that people are still people! Thanks again.

Valerie, there are better safeguards.
1) As I have previously mentioned several times, requiring two signatures on checks is not a safeguard. Banks only require one signature and seldom if ever monitor the signature.

2) Consider providing all Board members who have an email address a monthly financial report which includes a balance sheet, income statement, check register, and accounts receivable.

3) Copies of all financial institution's statements should be reconciled every month and provide copies of their statements to all Board members with an email address at least once each quarter. This provides an ongoing independent financial review.

4) In addition, the person who keeps the books should prepare the checks but not be a signer on the checking account. Have designated Board members, who are signers on the checking account, sign the checks each month.

5) Do a complete financial review annually.
SusanW1 (Michigan)
Posts: 5,202
Posted:
A Finance Committee could have caught this before.

a Standing committee of the Treasurer, and two members of the community sit down and go over every transaction monthly. That way, there is another set(s) of eyes on the books and the on-goings. Board members don't have time to watch the treasurer's every move and rely on written reports, which can be doctored.
PitA
Posts: 1,416
Posted:
? Was not the Treasurer 'Fidelity Bonded' ?

total cost would be approx. $400 per year for three signatories having access to 250,000.00

each addl 250k would be $200

each 'bondee' would have been required to complete a simple bond application
certain felonies and/or misdemeanors would disqualify

the fidelity bond requirement is actually in 'my' Covenant, therefor the Treasurer (de facto) may not be a former criminal (at least regarding any $$$ crime)
TimB4 (Tennessee)
Posts: 21,047
Posted:
John,

Thread is from 2009
PitA
Posts: 1,416
Posted:

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