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FrederickD (Virginia)
Posts: 7
Posted:
We are a small 29 home HOA in southwest Virginia. After seven years, in October 2008 our developers resigned as HOA Directors and left us with a less than effective Management Company. Since then our newly elected Board has been ramping up in all respects and will be terminating our management company contract next month.

We are in need of sample CCR/Rules enforcement letters as the Board takes over enforcement responsibilities. We believe we have the enforcement policy established and will be communicating same to our property owners in the next few weeks. Our HOA is responsible for maintenance of common areas (few), no amenities, and all external maintenance of properties. Our current areas of concern are untethered dogs, dog waste, speeding, parking, window air condition units, etc...

Thanks for your help.
RogerB (Colorado)
Posts: 5,067
Posted:
You can review some at CypressGreensHOA.com.
RobertR1 (South Carolina)
Posts: 5,164
Posted:
Frederick,
Well Roger said he would send you some Blue prints, and that is good.

But is seems clear to me from your words, you all really don't have a good grasp of what you are getting into. All you mention is a less than effective Management Co.

I hear your developers of a 29 home assoc. left the country and took away your Board. I assume you had a management company then.

Have you asked the question about the need for a management co? How did you elect a new Board? I take it you have a set of documents that some government agency has provided or accepted. Are you registered and licensed under the laws of your state? I think you better establish some foundation before you start building anything.
Check your court house and see how you are listed. Are your bills getting paid? By whom? Who has the records and books, you better get them all in view before you fire your management co and you better be sure you are free and clear of the developers and also the management company.

To take a newly elected (?) board and your first concern is changing your documents or your management, or both, bodes bad vibes. Chances are you really need some help. A visit to a good HOA Lawyer is good advice.
FrederickD (Virginia)
Posts: 7
Posted:
Your concerns are all legitimate. We do have a Management company (for one more month) from which we have ensured that all the t's were crossed and all the i's were dotted for the last 10 months. We are registered, insured and fully documented. We have not taken on the management of our HOA lightly, but in the last 10 months the new Board (not the management company) has accomplished more (repairs, reserve fund, signage, open communication (website, newsletter), etc.) than was accomplished in in the previous 8 years under developer and Management company direction. At the end of next month we take on our own management with a very competent Board. We do not intend to be without a Management company for more than 1-2 years. We just want to get our house(s) in order. We also are steering clear of HOA lawyers (the black hole of HOA's). Thanks for your concerns.
TracieS (Colorado)
Posts: 460
Posted:
I think template letters are out there. You just need to type it up. The letter should be short, sweet, and to the point. Notice the violation, point to the appropriate Bylaw/CC&R/RuleReg, give a timeline to fix the violation, and tell what the next step will be. You shouldn't need any fancy language, especially if you feel that your policy is strong. The letter is just a vehicle for notifying someone that they are operating outside of the policy.
MicheleD (Kentucky)
Posts: 4,491
Posted:

1) Notice of violation.
2) Snippet from docs re: the restriction in question.
3) Acknowledge some people aren't aware and this is a reminder.
4) SPECIFIC date compliance is expected.
5) Consequences if compliance not met.

Example:

Mr. and Mrs. Homeowner
1234 HOA Street
Koolville, KY 40222

Re: 1234 HOA Street – Above-ground Swimming Pool Violation – 1st notice

Dear Mr. and Mrs. Homeowner:

We have been contacted regarding an above-ground swimming pool on your lot in violation of the XXXXXXX Deed Conditions, Covenants, and Restrictions. Please consider this letter a reminder of the restrictions regarding above-ground swimming pools in XXXXXXX and take action immediately upon receipt of this letter to bring your property in compliance by removing the above-ground swimming pool within 48 hours of the date of this notice.

Article II. Section 3. Use of Other Structures
(d) No aboveground swimming pools shall be erected or placed on any lot in XXXXXXX.


We all agreed to abide by the deed covenants associated with the XXXXXX neighborhood when we purchased our homes. Our duty, as the board of directors, is to notify residents when a problem exists. Often we find that resident are unaware that they may have violated a deed restriction and, once notified, correct the situation immediately.

However, if corrective action is not undertaken voluntarily upon receipt of this letter to remove the above-ground pool from your property, the board must then begin legal action, including fines starting at $50 per week, beginning as of the date of this notice, to enforce the rules and covenants. As we would prefer not to expend association dues to resolve this matter, your cooperation would be greatly appreciated. You may call XXXX XXXXX, XXXXXX board president, at 555-1234 with any concerns or questions.

Sincerely,

Board of Directors
FrederickD (Virginia)
Posts: 7
Posted:
MicheleD,

Thanks for your outline and example letter. That is exactly what I needed. Up until now the new Board (mostly me) have been dealing with issues in a friendly verbal way (and mostly me; e.g., Some neighbors noticed you driving too fast, please slow down, or your dog has been barking a lot lately, etc.) Beginning next month in our official management role we want to be fair, consistent and document our every action.

Thanks again - great help!
MicheleD (Kentucky)
Posts: 4,491
Posted:
I can't claim credit for the example entirely.

It was drafted by one of our members who is a retired judge.

You should be "friendly" in the first notice, without being "personal."

You must also give a specific course of action requested (cease speeding, refrain your dog from barking, remove the unapproved structure) and provide a specific deadline so there is no confusion or ambiguity.

Trust me, though, people will still get mad. Nobody, it seems, likes to be "corrected."

The second notice is a little harsher, does not include the wording for the restriction from the governing documents, and specifies that fines are now accruing and that the next communication, if not corrected, will be from the HOA attorney giving notice of legal action.

This way it doesn't play out ad nauseum.

FrederickD (Virginia)
Posts: 7
Posted:
MicheleD,

Thanks again, I have saved your template and recommendations. I think that is exactly what we need. I have forwarded same to our Board. We are off on a Great Adventure this coming year and we desperately want to get it right.

You have helped - Thanks

Fred
StanM (Florida)
Posts: 34
Posted:
The most important thing to remember is that you will find it very difficult if not impossible to enforce your CCR unless you include authorization to issue fines for failure to comply! The fines should be spelled out for first, second, third and successive non responses. Some folks just will not follow rules unless it becomes financially responsible to do so.

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