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JamesC (Maryland)
Posts: 282
Posted:
I received the below msg. from our MC in regards to homeowners putting trash out a day or so early for pickup.
(Our rules/regs specify no earlier then 6 P.M. the night of the day before pickup)
Does anyone know if this fining procedure is the norm or do all MC's drag the procedures out for so long? (seems it can go on for over a month or two) THANKS.

The MC's answer:I have no problem with advising homeowners when they are in violation.
As was distributed last week in the fining procedures we have to follow the process which requires us to:

1. send first letter w/time frame
2. send 2nd. letter advising of what consequences will be
3. send 3rd. letter requesting homeowner to attend Board Hearing
4. At hearing, the Board hears the homeowner and makes a decision.
5. If the determination is made to fine the homeowner,
6. then the 1st. offense after the hearing would begin the dollar amount ($25.)

You did not indicate any addresses for me to check and see if we have begun the process of the letters and
now need to schedule a hearing.

Diane
JulieS (Georgia)
Posts: 412
Posted:
Our process is as follows:

1. Send notice of violation.
2. Send 2nd notice of violation with 10 days to resolve problem or the homeowner will face a fine.
3. Send 3rd notice stating violation has not been corrected and fines have started at $25/day until corrected.

We fined a person for parking a trailer in the driveway after numerous letters. He wanted a hearing with the board to remove the fines. We met with the homeowner and the fine stuck given he had received plenty of letters over a few years, he clearly knew the rules. He threatened retaliation and I ended up with a circle of dead grass in my lawn and another board member had half dead shrubs. Fortnately, he paid the fine and moved out...
RogerB (Colorado)
Posts: 5,067
Posted:
James, our procedures are spelled out in Rules and Regulations on Enforcement of Covenants and Rules and given to all owners in advance. These include:

1. A weekly inspection with a dated digital photo taken of each violation when it is observed.
2. A Warning Notice to owner emphasing maintaining property values and quality of life in the community. They are advised on the controlling restriction and their problem which needs to be addressed to comply. A 10 day limit for compliance is given.
3. A Violation Notice is sent if the problem still exists after 10 days. It states the apparent violation, references the controlling restriction, gives them 10 days to comply or else they may be subject to a FINE AFTER THEY HAVE THE RIGHT TO A HEARING. If they don't believe there is a violation they are requested to immediately request a Hearing.
4. Additional actions are specified in the R&Rs including doubling the fine with each additional Notice and getting a court order to correct the violation when necessary.

The process thru step 3 can take up to a month. Most owners will correct violations upon receipt of a very friendly Warning Notice; even when this notice is phrased carefully and politely many will respond with a nasty email. Seldom do violators ask for a Hearing; however, this should be part of the association's process BEFORE A FINE is assessed.
JamesC (Maryland)
Posts: 282
Posted:
Julie, Roger:
Thanks: I also brought to the MC's attention that by putting their trash out too early, the homeowner is also in violation of our anti litter rule by putting the trash on the common area. Another fine of $25.00.
I was just curious about the long time periods for enforcement.
Our management company is not to swift on addressing our concerns. As a board member I would like to see about hiring another company, so we could get a fresh start.
Thanks again
Jim
GeraldT1 (<Not Specified>)
Posts: 519
Posted:
JamesC,

Littering means throwing rubbish on the ground. Putting trash out early isn't really the same thing, especially if it's in receptacles. I know your upset, but choose your battles.

As for time periods for enforcements, the board must err on the side of caution and provide the owner a chance to respond and take corrective action. Didn't the MC state that you didn't specify who the culprit was?

GeraldT1
NNJ
JamesC (Maryland)
Posts: 282
Posted:
Gerald:

"Rubbish" as you call it, in at least one instance consisted of two pizza boxes, one of which contained some used discarded "female" hygiene articles.
This homeowner puts nothing in containers ie: empty milk containers, loose paper articles, etc, which we define as "trashing" the common areas.
We choose this among other issues dealing with this homeowner, and about 40 others out of 172 homes who refuse to pay their association assessements.
The lady in question is behind by at least three years. (OVER $2400.00) Thus receiving free water, free trash pick-up, free snow removal and free grass cutting of all common areas which she feels she can then walk her dog in, and "NOT" pick up the feces.

You say, pick your battles carefully. Which one of these would one pick to address first?
Thus the frustration with our MC saying I did not say who this homeowner was...
Everyone in our Private Community knows who this homeowner is, especially when she was approched by another homeowner who ask that she at least bag her trash. She responded "The association can just go to h---. Get the point?
Thus my initial questioning of the long process of enforcing our established fining process by our MC.

Jim:
JulieS (Georgia)
Posts: 412
Posted:
James,

What action is being taken against this person who is three years behind in assessments? We have some homeowners that are way behind and we are filing lawsuits against them as liens didn't seem to do the trick. We have decided that anyone who has not paid the current year assessment by a certain date will have a lawsuit started. We are not going to fool around with this anymore and end up with large outstanding receivables.

Since you say that the person is receiving free water, trash, etc., I'm assuming this is a condo association? If so, you may be able to have the water turned off for non-payment of association dues. This is something our law firm does to help in the collection of assessments (we are in GA). I would continue with the lawn maintenance and items that reflect on the community as a whole but water, cable, etc., are things that get to the individual and can result in corrections. Additionally, she is not paying for items received, which is stealing.

In my opinion, I would not battle this person over trash and other things, I would go after the assessment and play hardball...they will either pay up and become a good nieghbor or move out.
JamesC (Maryland)
Posts: 282
Posted:
Julie:

We are Private Community of Townhomes. Not Condo's. Our assessements have to pay for all the services received because private communities in Maryland, are deemed more or less a little government in and of themselves.
Before getting on the BOD I had no idea how far in errors these folks were, or how many . We are not in a poor area as the townhomes are priced from the $210,000's to around $250,000 range.
Anyone buying into our homes can afford the assessements but, choose not to do so with the attitude they can pay any liens against their homes when/if they sell.

Our attorney has been going after them but, I recall on two reports when they went to court, they were only awarded 15% of their attorney's fees with the balance being absorbed by the association. So, if we go to court it appears we go backwards. I have been pushing for foreclosure but, bod members (we have 9) who have been on the board for many, many years have balked because they say things take time.
Since getting on the board myself, I have brought two other homeowners on and, believe we now have a majority.

We have begun to garnish the wages of this particular homeowner but, it has taken several months to begin this process.

Cannot turn water off because it would be considered trespassing. It would require going onto the front yards of their homes to turn their valves off. We have individual valves for emergencies but all homes are on the same line.

Thanks;
Jim
CharlesW1 (Georgia)
Posts: 826
Posted:
I’ve been following along and I would agree with what JulieS posted. I know it may sound harsh, but what else is the board to do. It is stealing, from you, your neighbors, the entire community.

I wish I could be of some help to you. It seems that you have already gotten some very good advice.

Good luck,
Chuck W.

Charles E. Wafer Jr.
JulieS (Georgia)
Posts: 412
Posted:
Our covenants allow for 'self-help' in which we can go onto someone's property to take care of something that hinders/benefits the subdivision and property values. This may be something that you should look into. I would check with the attorney on the turning off the water or anything else that may help to some action. I assume you are using an attorney that specializes in HOA/POA/Condo Associations?

The people across the street from me have been served with a lawsuit as they have not paid dues in 5+ years. The home needs pressure washing desperately and we are either going to fine them or have it washed and charge them with the fee by way of lien. I have taken this person's trash to the curb on trash day, picked up the stuff that people toss in our yards/driveways (advertisements, phone books, newspapers, etc.) and now I am considering picking up the bags of trash that are sitting at his house (appears he no longer has trash service). Personally, I am tired of looking at it and as a board member, I don't want this to reflect poorly on our neighborhood.

Legal fees, garnishments, etc., do cost money...just depends on how far you want to go financially and mentally. Given the items you describe, is this person of sound mind, etc.?
RogerB (Colorado)
Posts: 5,067
Posted:
Jim,
Do you have a managing agent? Based on your two posts on this thread your Board does not know how to effectively achieve covenant compliance nor collection of assessments. These are the two highest priority Rules and Regulations we address when managing an association. These policies and procedures are established and distributed to all owners. Consider improving your billing process, increasing the amount of the monthly late charge, and increase the charges for handling delinquent accounts.

Payment of assessments can be 'encouraged' by increasing the cost to delinquent owners until .........
Until 95% pay by the due date; and 95% the other 5% pay before a lien is filed. None go over 100 days without filing a lien; and none go to court.
This can be accomplished by carefully crafted policies and procedures. My belief is whenever an attorney is needed the procedures have failed to accomplish the goal. BTW ask the attorney if they will accept payment contingent upon collection of and 100% of their payment from the delinquent account

IMO relying on attorneys, courts, and forclosure for collection is a lose-lose situation. I prefer win-win procedures using the golden rule.

GeraldT1 (<Not Specified>)
Posts: 519
Posted:
JamesC,

You misquoted me. I said choose your battles.

If I had to choose, it would be first, the maintenance arrears because it is stealing, rather than trash disposal.

Second would be the owner's method of trash disposal.

If you read the post I replied to, you said, and I quote, "...by putting their trash out too early, the homeowner is also in violation of our anti litter rule by putting the trash on the common area.".

If you would have liked my (or other posters) concurrence/understanding with your frustration about the owner's method of trash disposal, next time provide more details in your original post.

Best of success!!
GeraldT1
NNJ

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