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BradP (Kansas)
Posts: 2,640
Posted:
I don't think I have seen this discussed, but wanted to get some opinions on using email to send violation letters to people. It is an attempt to save money (postage and paper), plus you can put a trace on the email to see if it reached their account. Thoughts?
CharlesW1 (Georgia)
Posts: 826
Posted:
BradP,
Unfortunately the BOD couldn’t possible expect these violators to comply with an email. I understand you would like to save money, postage, time and even paper. It is a good idea in theory but, not everyone has an email or a computer. If the HO is in violation the violation letter needs to be mailed to them using priority mail.
If all HOs were required to have email addresses and a computer, I could perhaps see how this could work for your community.
If the computers were supplied and all the expenses were covered it then may be more practical.
I would be interest in what other responses you will get on this topic.
Keep us updated if you can.
Chuck W.

Charles E. Wafer Jr.
hoatalk (California)
Posts: 599
Posted:
I would agree with Charles in that postal mail is the way to go on this. However, email could be used as a friendly reminder that dues are coming up, then as a reminder that they are past due for those that have not paid. It would not be anything official.

You can put a read receipt on an email that replies when the mail is read, but the reader can refuse to send it back and it really doesn't prove much anyway. I would not use it.

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BrianB (California)
Posts: 2,820
Posted:
i would suggest a compromise:

If an owner requested or agreed to email notices, then by all means, document that and use them. That way, if I have an email account, i can get emails, but if Joyce next door doesn't, you don't paint her with the same brush. Personally, i would love sending out stuff via email, not only to save money, but I could increase our communication and services that way.

For really "legal" things (notice of foreclosure, final warning), I would follow the idea of a letter (registered, certified, whatever your bylaws require) even if people said emails were fine. There are ways to avoid/get around letters too, but most people don't know/practice them.

BradP (Kansas)
Posts: 2,640
Posted:
Brian:

That is what I was getting at, Obviously if they don't want or don't have email I can't make them use it. My email actually has a feature that can trace and it tells me what time something hits their inbox. I can prove it got there, just can't make them read it. That is the same for regular mail, it gets there, but they don't have to read it.

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