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NancyM2 (California)
Posts: 249
Posted:
What would a average cost per owner be for a Mgmt Company's fee. Montly/year ?

Our Mgmt Co. charges $137,484.00 base cost with $18K for the extras per year. For 575 single family homes.

Our HOA has no amminities other than greenbelt, which we employ a grounds keeper to take care of.

They also tell us that does not include owner dispute mediation, therefore we need to retain our Ombudsman we employ for $82K a year.

That pencels out to be per owner $270.00 a year ~ $22.50 a month per owner.

Thank You
NancyM2
GeorgerwilliamsW (Indiana)
Posts: 975
Posted:
Great question, Nancy. The figure of $22.50 is within the typical range I calculated in an earlier thread a few weeks ago.

Personally, I think that is too high for the services rendered. But others disagree.

The greatest expense is probably bookkeeping. If you have an active volunteer group that is willing to take over some management tasks, you might save a bundle by just hiring an accountant to handle the books and process payments/receipts.
RogerB (Colorado)
Posts: 5,067
Posted:
Nancy, I suggest your Board develop an RFP and solicit bids from at least 3 other management companies. IMO this cost is astronomically high.
DarylF (Washington)
Posts: 157
Posted:
Ours charges $10/month/house and we think it's too high! (Note: that is partially based on levels of service!)
NancyM2 (California)
Posts: 249
Posted:
Daryl ~
Thank you for your input, that's what I was looking for. A comparison to what other Mgmt Co's charge. Hope to get other responces as well, so I can get a feel for what the cost's should be. I believe our Mgmt costs are to high. Our Mgmt Company just handles the fiances, billing, news letter and a walk through twice a month. Which has to be one area at a time as we are so large. They also say they are there to advise us, but not on legal issues.

NancyM2
KirkW1 (Texas)
Posts: 1,665
Posted:
Understand that we live in Texas, but our cost is $5.00 a month for each lot. Then we also pay for things like supplies and stuff. I think that last year the extra costs worked out to be a few dollars per house for the year.

One thing that was told to us by our management and makes sense is to look at what all is provided in the base price. Some companies will offer a lower price and make up the difference in the extras. We have not yet gone through this, but it would make sense.
NancyM2 (California)
Posts: 249
Posted:
Roger ~ I also believe the Mgmt cost's are way out of line, that is why I was trying to get a feel for what a average cost would be. Our previous Mgmt Co (three years ago) ran us 4,000 a month with extras runing between one to two thousand a month. Present Mgmt Co charges 11,457 a month with extras about 1,000 to 1,500 a month. For the same services. If you will recall I am the same person who complained about our "in house" attorney that runs us 162K a year with a separate line item for legal expenses budgeted at 3,860 a month (which she uses)Our BOD seems to think she is necessary even though we have NO legal item's on the agenda. As well as the Ombudsman we pay 82K a year. They are all friends, therefore it seems to be the "good old boy club" New board members are hand picked by the Ombudsman, so there is no chance of getting free thinkers on the BOD. I volunteered to be on the Budget committee, and it's apparent the BOD does not want to reduce any of these unnessary costs. So a dues increse is necessary. 18% is what our Mgmt Co has recommended. Once the budget is approved, and dues incresed ~ were stuck for the next year. Short of suing the HOA for misuse of our funds. The thought of suing myself/neighbors is crazy ~ So that's out.

When they hired this present Mgmt Co three years ago, they did not get any other bids, as this Mgmt Co was friends of our attorney, so they went with them

I only wished there was some agency that governed HOA's
NancyM2
RogerB (Colorado)
Posts: 5,067
Posted:
Nancy, if I were in your position I would start by reviewing the Association records to try to determine, in an unbiased manner, what your current attorney and ombudsman have done to justify their expense. I would get a copy of the management agreement and solicit unofficial bids for management. I would then provide information on how to reduce expenses to the Board and ask them to make specific changes. If they don't I would start a petition to remove them from the Board and elect new Board members to fill any vacated positions. This would require the support of many HOA members. Based on the costs you presented there probably is the opportunity for significant savings. If so, sufficient owners will support this change. I would not consider legal action unless there is solid evidence of wrongdoing or fraud.
JohnK3 (Pennsylvania)
Posts: 967
Posted:
I agree with Roger, esp, as to this (incredible!) Quarter of a MILLION Dollars being spent on atty/ombuds guys.
NancyM2 (California)
Posts: 249
Posted:
Roger ~ Thank you for your attention to this matter. A year or so ago I requested the financials quite often.(I used to be the tresurer) They were sent to me with MANY MANY redactions (crossed out items)so it was impossible to track anything. But I did read the DS sunsine act and realzed these redactions were not appropriate. I complained. I was sited as the mal-content. And nothing was ever done about it. The "in house" attorney claimed these were "attorney client privledge items" I then paid for another HOA attorey to review these items ~ turns out our "in house" attorney was wrong. I pressed the issue. I finally got her to admit at one of the meetings that the redacted items were really not necessary (her words)and the subject was dropped. I have never recieved any of these redacted figures to date. I gave up. Right now we have a bunch of "don't care" homeowners, that have little interest in serving on the board. Wait until they get the new dues increase.

NancyM2
CecilT (Florida)
Posts: 4
Posted:
Our management company charges $4 / month / lot, plus the salary of the on-site manager (marked up 24.5%). They pay the bills, handle violation letters, do Activity management, hire and manage the contractors who do mowing, lake water management, gate repairs, etc.

We'll have 950 homes at build-out.

Cap
LoiT (California)
Posts: 1
Posted:
Last year, we paid about $95K ($75K MF + $20K extra) for 538 units (75% are single family homes + 25% townhouses or duets) here. We have a big parkway and a big bridge with a lot of green. In addition, California laws require a new reserve study for every three year. Therefore, you do not need to have the reserve study done every year.

LT.
ArielH (California)
Posts: 2
Posted:
Hello Nancy,

I currently work at a Management Company in California. If the Management Company is only doing Financial Management for your Association that rate is almost double what you should be paying. For an Association of your size I would think that most Management Companies would give even a bigger discount to the HOA. Obviously there are or were some Board Members that were attached to the Management Company in some manner when they signed the Agreement. Like the other people have mentioned, definitely get three bids from other Management Companies. I'm sure my company would love to.

AH
GrahamO (Ontario)
Posts: 55
Posted:
Nancy
If this sounds familiar to some discussion members it's because it's a contribution I made recently whern a similar question arose. Here is it (Again).

ONE ...the costs for Property Management Services do not relate in any way to your overall costs or to your current unit-owner fees. To take a percentage of this or a ratio of that is exactly what you should NOT be doing. For example there are those that believe the amounts for funding the reserves should bear a certain percentage of the operating budget. This is so very wrong that we have written an article on the subject and if you contact us we’ll send along a copy by e-mail.

TWO ... every community is different … in size, in design layout and facilities and in respect to how they want to have the property managed. Therefore, looking at other communities’ property management costs can be very misleading. Don’t do it.

Here’s what we think you should do. Number One, sit down and decide exactly what you’d like the PM to do. As a starting point here’s a list http://www.brookfieldresidential.com/cms/CorpInner/ctm_displaypage.asp?page=SEREXCE&PageGroup=CORPINNER&flag=-1
offered by a very large PM company up here. Use it to check off the things you’d like your PM to do. It’s very long and inclusive and you’re sure to want only a fraction of the services that could be specified. Once that’s done, get in touch with a few PMs in your area, show them the list and ask them to quote a monthly or annual fee for carrying out those duties. Also get a list of their clients — not just their favourite clients but all of them so you can call them. It’s a “from the ground up” approach and it’s the only sensible way to proceed. Good luck.

NancyM2 (California)
Posts: 249
Posted:
AH ~ Our present Mgmt Co offers meeting rooms for ACC and General meetings. They also do a drive through twice a month. They offer Mgmt advise (not legal) they send out the billing, and take care of the financial transactions. Did I mention the news letter.

How does that compair to your mgmt co??

NancyM2
ArielH (California)
Posts: 2
Posted:
The Monthly Walk Thrus or Drive Thrus are included in the Monthly Management Fees. We send out the Monthly Billing statements. We do have a conference room in our office, but it cannot hold more than 20 people. The Newsletter is only included in the Management Fee. Regarding advise, we provide Management advise as well, meaning we follow the Civil Code. Unless your Association is constantly involved in legal matters why would you need an attorney??

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