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| IHG Insurance (National Insurance Provider) |
| Providing Community Association Insurance for over 25 years: D&O Liability, Crime Products, Umbrella Coverage and Property Manager's Errors & Omissions Liability. |
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AndreaA
(Virginia)
Posts:3
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| 08/06/2008 7:18 PM |
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I received a notice from my HOA in Deccember. In that notice it stated that my fencing had mildew, needed to be repaired and they wanted my front lawn seeded.
I responded (unfortunately did not make a copy and sent it regular mail)advising them that my fence was not broken in any way and asking them to please advise as to where it was broken. I also advised them that it was ludicrous for them to ask that the lawn be sseded in the dead of winter.
I heard nothing back from them and have since had my fence washed and treated and my lawn is currently being prepped for seeding in the fall. I contacted several lawn companies and they all told me they only do seeding and aeration in the fall, and they are currently fertilizing the lawn to prep it for aeration and seeding.
Anyway, today I received a letter from the HOA stating that I have to attend some covenants meeting for violating the covenants for the fence having mildew, needing repair and the front lawn needing seeding with a threat of a possible fine.
I sent an e-mail to the HOA stating that I do not know why they are reqesting this as the issues are clearly being addressed and I responded to them when I received the original note. In my response I included an e-mail from the company prepping our lawn for seeding, stating that is what they were doing and they also stated that my lawn had four treatments in preparation for the seeding. I also included pictures of my fence clearly showing that it had been cleaned and treated. I will be requesting a copy of the bill from the company that cleaned our fence and will be sending a letter return receipt with the same information. If I have to attend their meeting I will, but am wondering how the HOA can do this and why they would even bother wasting my time and theirs with this nonsense when I already responded to them and have clearly taken steps to resolve their issues? I guess I am also wondering how this is even fineable, as they made an unreasonable request to begin with (reguesting a lawn to be seeded in the winter time) and anyone driving by my home could clearly see the fence had been cleaned, and I asked them for calrification on what they wanted fixed on my fence and THEY didn't bother to respond? |
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TonyM3
(Arizona)
Posts:140
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| 08/06/2008 8:38 PM |
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| Sometimes you can get caught up in what could be bad communication between the Board and property manager. It sounds like you're doing the right thing so try not to let it stress you out. |
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HB
(Oregon)
Posts:9
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| 08/06/2008 11:05 PM |
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I think you are doing everything right and don't get too worried about it just yet. We had a similar situation where many neighbors complained about paint deteriorating on many homes in our neighborhood. We asked the management company to do do a site review and note any homes that needed maintenance - and to send a notice asking them to take care of it.
Most did, but one homeowner wrote back saying he didn't think his needed any paint (maybe just to be washed). I asked our architectural review committee to take a look and let me know their opinions. They all came back saying they agreed with the homeowner and we sent a notice letting him know that the committee agreed it did not need to be painted and we were sorry for any inconvenience it had caused.
This could very well be occurring here and the normal response of your Board is to hold a meeting to review the situation, just to make sure the proper action is bein taken. The ball has started rolling and again, it is difficult to make sure all correspondence isn't passing in the mail - probably best to meet face to face to sort it out.
Again,don't get too worked up over it just yet. Unfortunately it could wind up being a waste of time, but there are most likely procedures for this type of thing that the Board wants to follow to avoid any problems. |
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GeorgerwilliamsW
(Indiana)
Posts:768
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| 08/06/2008 11:28 PM |
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Posted By TonyM3 on 08/06/2008 8:38 PM
Sometimes you can get caught up in what could be bad communication between the Board and property manager. It sounds like you're doing the right thing so try not to let it stress you out.
Good response, Tony. Perhaps the best response there is.
Wouldn't it be great if the association sent a follow up note, acknowledging a communications snafu, and expressing appreciation for the homeowner's efforts to address the concerns? It sounds like HB's board did things the right way. Thanks HB.
Bet it will never happen for Andrea. But it should. How much better the world would be for everybody, if it did. |
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SusanW1
(Michigan)
Posts:2316
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| 08/07/2008 5:32 AM |
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Andrea - pick up the phone and call a Board member or the 0MC.
You could have received this violation letter by mistake.
Better yet, invite the President over for an in-person inspection of your "violatons."
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DonnaS
(Tennessee)
Posts:2948
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| 08/07/2008 7:00 PM |
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Andrea,
Yes, do call, visit the office or Board and invite anyone for an inspection. Keep up the communication with them. It is when an owner gets a snit on that violations or non violations get on the fast track for a communication breakdown. Stay on an even keel and take the time to work it out rather than get into a war over it. |
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TonyM3
(Arizona)
Posts:140
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| 08/07/2008 9:02 PM |
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| I'm not a big believer in calling the Pm. I mean they don't call you to say, "hey, wash your fence", they send you a letter. I'd keep all communication in writing with delivery confirmation. The last thing you need is a he said-she said finger pointing contest. |
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RW1
Posts:0
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| 08/08/2008 4:15 AM |
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Did you recieve a second notice in Jan?
Then a third letter threatening a fine?
Now a meeting 8 mos. later?
If you are being 100% truthful (I don't know you, the others, the situation)
Avoid a confrontational situation.
Send in your docs. (receipts, professional lawn rep. stating course and schedule of corrective actions and tell them "Sorry, you are not able to attend".
No need to invite an inspection now, you didn't invite in Dec. did you?
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