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BonnieK (Texas)
Posts: 2
Posted:
Hello,

I am the Secretary of an HOA in Texas. Our BOD is compiled of three members--Pres., Treas., and Sec. The Treas. and I are the two newest. He was voted in in Jan., and was invited to be Sec. in July until the election this coming July.

Since the Treasurer has had the position, he has found many errors by the management company which has caused the HOA thousands of dollars. There have been other issues, (non-monetary), that the Board has had since April, as well.

In July, the contract with the management company was up for renewal for one year. The President of the manage. co., at that time, said that if the BOD wasn't happy with the performance of the new Account Manager, the HOA would be released from the contract with the management co. The Account Manager hasn't helped things to improve.

In early Oct., the former President stepped down due to personal issues, but may return at a later date. The original Pres., (and owner), of the company is now in charge. We approached her about the promise made by the former Pres. The owner refuses to say if she will honor the promise made to the BOD and release the HOA from the contract.

Instead, she wanted a list of grievances for which the BOD wants to be released. We provided that list and sent it to the office by Certified Mail. It was signed for on Nov. 14, 2007. Along with the list, we stated that we wish to be released from the contract effective Jan. 1, 2008. However, if she chose not to honor the words of her former employee then we definitely wouldn't be renewing on July 1, 2008.

The President/owner e-mailed me and said that she would respond to our list in 5-10 business days. I then wrote and told her that 10 business days from Nov. 14th, (allowing for the Thanksgiving holiday), would mean that we will expect her answer, to our request for release, on Friday, Nov. 30th, 2007.

She then wrote back and said that she would do the best that she could because she is busy. I, in turn, wrote back and stated that I understand that she is busy, but that we still expect a response on Nov. 30, 2007, at the latest.

Today, she responded. She wrote that the research that she has accumulated, thus far, does not press her, however, to put everything else aside and right wrongs that have been done by her company.

I was stunned by her response.

Would you say that it's time to enlist the help of an attorney?? I would call this "Breach of Contract". We have met with one management company and will be meeting with another one soon to determine who we want to take over, when the time comes.

Thank you for sharing your knowledge.

Bonnie
GlenL (Ohio)
Posts: 5,491
Posted:
What does your contract require? Ours gives either party the right to teminate with 30 days notice.

Studies show that 5 out of 4 people have problems with fractions
BonnieK (Texas)
Posts: 2
Posted:
It states:

"The contract term shall be one year and automatically renew for additional one year terms unless either party shall terminate, with or without cause, in writing by certified mail return receipt requested, giving thirty (30) days notice prior to renewal."

Bonnie
BradP (Kansas)
Posts: 2,640
Posted:
Bonnie:

Just a footnote, the next time your HOA does a contract give yourself a 30 day out with or without cause. The way I am reading it you are stuck until July.

Another question, do you have a list of expectations in the contract for the management company, is there a section on recourse if those expectations are not met? There should be a clause that says if they are not performing their duties and you have notified them of this then you can terminate.

My take on her response is she doesn't care because you have already given her notice that come next July her company is terminated. I get the feeling based on the information you have given that she doesn't care to spend her time trying to right any wrongs when you are leaving in another 6-7 months.

At this point you have a couple of options, read your contract, if it provides a list of expectations and a termination clause for not meeting them you can pursue that route. Write her back again with your list of expectations and why you feel they haven't been met and that her response was not acceptable. Again state your position that if she will not correct these then you wish to be released on Jan 1, 2008. This is of course dependant on what your contract reads, it may not be a bad idea to get your lawyers thoughts. This is just my thoughts based on the info given, I may be totally wrong too.

Or ride the wave for another 7 months and be done with them.
RogerB (Colorado)
Posts: 5,067
Posted:
Bonnie, ask to amend the management Agreement to read that either party may terminate this Agreement without cause upon 30 days written notice. Otherwise, if you have provided the MC evidence that their actions cost the HOA thousands of dollars isn't that sufficient to terminate the Agreement due to failure to perform as per the Agreement?
AnnaD2 (Florida)
Posts: 960
Posted:
Bonnie, our Board is in Florida and we are currently going through the EXACT same thing! Our contract with our MC reads the same way---that 30-days notice is needed. We did that, by certified mail. The owner of the MC wrote back and said they needed a 60-day notice; which we did not provide. He said, that as a result, they would be charging us for one additional month. (We were terminating our agreement with them on November 30, 2007---and they were going to charge us for December, even though they would not be servicing us.) He referenced to another part of our contract, which stated that we must give them 30-days notice, at which time they have (an additional) 30-days to correct any "issues" we have with them, and then at the end of THAT 30-days we could then terminate it. We made it very clear that we did not give them any issues to correct! We just very politely said we'd not be continuing our agreement with them. So we took our list of "issues" to our attorney. We, too, had proof that they caused us to lose thousands of dollars over the past three years. (I'm the treasurer and uncovered hundreds of "errors" and "mistakes" on their part.) We told our attorney that if they wanted to play hardball, then we could too, and come back at them with all the money they took from us. Amazing, amazing, the MC wrote us and said they'd not be charging us from December. It cost us a little to use our attorney, but it was well worth not giving our MC another dime. They're also not being very cooperative working with our new MC in turning over records and accounts. Bonnie, I wish you all the luck in the world!
SusanW1 (Michigan)
Posts: 5,202
Posted:
Your three member Board better get a backbone!!!

You are responsible for the financial integrity of your organization, yet you allow a company to jerk you around - one who has not performed according to a contract!

End the contract - effective immediately!! No negotiations about it. Any court would see things in your favor.

P.S> Think about expanding the number of board members. You guys need some help on that board . . .

HaroldS (Arizona)
Posts: 906
Posted:
Just our of curiosity: Does Texas or Florida regulate HOA management companies? Harold
Jadedone4 (Virginia)
Posts: 495
Posted:
BonnieK, if you contract reads "with our without cause" = thirty days notice, you can provide notice to the MC and be done with them in thirty days. The key here is that your recital/section which id's the "term or termination" must be the section followed. If the MC has a "cure" period in the contract (usually states that notice must be given of defect, and MC has the time/ability to cure... etc) does not trump termination with or without cause.

Seek an attorney's advice on this, the HOA should have one anyway. If you do not find one on your own and not be dependent on the MC to provide.

Absent your full MC contract/agreement, and just working from the section you quoted, you do have a thirty day out requirement.
JosephW (Michigan)
Posts: 882
Posted:
Side notes:

Harold - Florida does have some regulation requiring managers to be licensed with some basic education. I don't believe there is any other regulation of the management companies. Texas doesn't.

Regarding contracts, make sure your contracts require that the documents be in a specified format, such as compatible with Microsoft Office products (Word, Excel, Access) for specific areas, i.e. financial records be exported to Excel, the unit owner records to Access, etc. Otherwise, you could end up with everything in PDF format and not be able to import them into any program electronically. They would all have to be re-entered manually.

Joe


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HaroldS (Arizona)
Posts: 906
Posted:
Thank you Joe. How can I get a copy of the even limited Florida management company regulations? Or of any other state that does regulate management companies? Maybe a separate thread for this request would be better? Thanks. Harold
DonnaS (Tennessee)
Posts: 5,671
Posted:

HArold,
If you want to read the Florida State Statutes on Property management requirements, ---Google--- Fl Statutes 468. There is alot of requirements to become a licensed P.M for our State.
Donna
DonnaS (Tennessee)
Posts: 5,671
Posted:

Harold, 468;431 Sorry, I forgot the second half of the number.

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