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DianeP (Texas)
Posts: 2
Posted:
We are a relatively new HOA and are trying to deal with issues surrounding the pool. As of this year we have a gate code entry system, which is good but doesn't control who enters and when. Any suggestions on guest control? Does any one have any suggestions on monitored gate control?
ChadC (Indiana)
Posts: 15
Posted:
We hire lifeguards and a pool monitor, the monitor is required to verify everyone entering the pool is a resident and is current on their HOA dues.

Before we started this we where receiving daily calls on problems at the pool. We have now done this for 4 years and we have had nothing but positive comments from the residents.
DianeP (Texas)
Posts: 2
Posted:
What is the approximate cost? I actually looked into it and couldn't get an estimate from any management or temp agencies.
ChadC (Indiana)
Posts: 15
Posted:
It all depends on the size of pool. The lifguards we use are supplied by the pool company that we use to maintain everything with the pool. We have a medium size pool 6feet at the deepest and a baby pool, roughly 35-40k for entire service, this includes all Chemicals, 2 Lifeguards, 1 monitor, and open and closing for the year costs.
MichaelA1 (North Carolina)
Posts: 11
Posted:
We have 2 pools in our community where 90% of owners rent their condos to weekly vacationers. Our association provides bands for owners and rental agencies purchase the guest bands at our cost. Owners bands are one specific color and guest bands are a different color for each week. Our roving security people will check for the proper bands during their security walk. Anyone without the proper band is asked to leave until they have their band with them. If someone were to refuse to leave, which has yet to happen, they would be escorted out by our local men in blue.

This generally works quite well for us. Now, if we can just find security people who don't spend too much time talking to bikini clad young ladies, we can actually get them to make the rounds once every 30 minutes instead of once every 2 hours.

Best regards,
Michael
EdR (Texas)
Posts: 170
Posted:
Our assn. used a pool mgmt. company who charged about $35-40K per year. They clean the pool each Monday and they provide the lifeguards from that (rule is 25 people per lifeguard). There are never that many except if there is a party and then the party/user of the clubhouse/pool has to pay for their own lifeguards anyway, even if having a party off to the side when the pool is open to homeowners Tues-Sat. 10am-9pm Sun.1-9p; Closed Monday for cleaning unless holiday, then closed Tuesday for cleaning. There can be problems with this; the MC recommended the pool company to the board and the former president was in cahoots with the MC so it is difficult to determine their relationship, not so much whether there was a conflict of interest, but that her only agenda was swim team. The swim team are provided special privileges thru her, i.e., if they have reserved the pool for a practice or meet they come before the assn. members even though assn. members are paying for the pool and 33% of the swim team are from outside and don't pay into the assn. AT ALL for anything. THIS IS SO WRONG IMHO. But, that aside the pool mgmt. company takes responsibility for everything if they are contracted, including stopping by unexpectedly and checking to see that everything is in order--they handle the equipment so assn. members don't mess up or break it. In fact, per your comment about the bikini-clad, etc.; this president's son got fired from lifeguarding (he should not have been there to begin with -- conflict of interest)because pool company stopped by unexpectedly and he was watching TV (and had fallen asleep) instead of guarding. The pool mgt. co. didn't know who he was, I guess, or didn't care. This was bad. Of course, if swim team parents in assn. hadn't protected the situation, they should have gotten rid of the president right then too. Ya'll look for the book I'm writing--it will be called "Power and Purse Strings: Your HOA and How You Lost It"
EdR
SwanB (Washington)
Posts: 199
Posted:
Our association is a gated community with private roads. Each member has access through the gate with an electronic card which also allows access into our clubhouse and pool. Family members and guests are allowed access.
Members who rent receive a gate card for their tenants with access through the front gate only.
Our staff is small and spot check the pool for tenant use. Anyone found using the pool or clubhouse without authorization i.e. a tenant ends up costing the owner a fine.
VincentR (New Jersey)
Posts: 7
Posted:
Daine P.
We use a pool pass 2 to each home owner and they can buy up to four Guest Passes. The pool passes are for the year. We also use a daily pass and there are 10 in a book, these are used for guest on a daily useage only. They can buy as many book as they like. These texts need to be adapted by each community of faith.
VincentR
VincentR (New Jersey)
Posts: 7
Posted:
Posted By VincentR on 04/28/2006 9:09 AM

Daine P.
We use a pool pass 2 to each home owner and they can buy up to four Guest Passes. The pool passes are for the year. We also use a daily pass and there are 10 in a book, these are used for guest on a daily useage only. They can buy as many book as they like. The daily passes are NOT REFUNDABLE.
VincentR

TomJ (Arizona)
Posts: 42
Posted:
We have 199 homes in our gated community and the pool/SPA was a problem with vandalism and noise. We finally installed an Alarm Lock (brand) that is coded with an individual code for each home. It also is programmed to not allow any one in during the hours it is closed, 10PM to 6AM.

So far it has proven worth it approximatley $1000 cost. We have had one instance of bubbles in the SPA and you can tell which home owner was in at the time the bubbles were noticed. Subsequent letters were sent to the home owner and there have been no further problem.

The only drawback is using a laptop to program the lock so far means having to do it at night because the daylight is too bright for the laptop screen. But once programmed the only time you have to use the laptop is to download the history of users.
JulieS (Georgia)
Posts: 412
Posted:
Our neighborhood used the key pad for a while but the code was given out by anyone who was asked thus creating a problem with just anyone using the pool. We switched back to a keyed entrance and bought red wrist bands with tags for the key. All residents/tenants eligible to use the pool will be noticed by having a red wrist band/tag. We do have problems with people reaching over the gate and/or climbing the fence/gate to enter the pool and vandalism issues. I am going to look into the programmable lock mentioned by TomJ...it won't solve the problem of people climbing over but will give some insight into who is accessing the pool when there are problems. We are also checking into artificial security cameras to help deter some of the vandalism that is happening.
JulieS (Georgia)
Posts: 412
Posted:
Regarding the lifeguard issue, we recently learned from an HOA seminar sponsored by our attorney's firm here in Atlanta that you have a greater risk of liability by having lifeguards hired to cover the pool. The swim at your own risk is less liable to the association.
CalvinC (Florida)
Posts: 20
Posted:
We have 530 homes and I'm currently getting a dvr based security system. It has 4 cameras and holds 30 days of video. The cost is 6k but well worth it.
TomJ (Arizona)
Posts: 42
Posted:
JulieS, here is the link to the lock we used.

http://www.alarmlock.com/testframe.html?main.html

Our model is the DL3000 because we needed a little over 200 codes.

I made up the codes so each house has a unique code and does not have to be changed when the homes are sold, etc. We informed each home owner that they were responsible for their codes and any damage by someone using their code we would hold them responsible. We can also remove/disable their code manually or via the laptop.

We needed to install a new fence because of the corrosion on the original so we installed a fence that has spikes on the top. We also let the home owners know that anyone inside during the closed hours or inside not authorized would be trespassing and the police would be notified.

We still need the cover over the inside so no one can reach over and open the gate. It was supposed to be installed with the lock but our management company dropped the ball.
EdR (Texas)
Posts: 170
Posted:
BTW, we haven't installed electronic equipment for use with cards, but have and still use a sturdy little 1" square pin with a number in the middle, and our subdivision name at the top and HOA at the bottom. This year, they provided a "2006" sticker for the tags that people already had. Sort of strange since there were a lot of people who moved out. I guess they got new pins. This is pretty cheap though, but I think they don't have much money left after renovating the pool with homeowners' monies for use for outsiders (who pay nothing to be on swim team) and other frivolity, so the pins are what we get. There are no checks and balances anyway; the whole pool could be outsiders and no one would know or check it out. The perfect situation in HOAs is like with a house we once owned in a subdivision in Texas--the common area maintenance, garbage pick up, street lights, etc. were mandatory and about $200 a year. The rest (clubhouse, pool and tennis courts) were like a country club and you paid $500 a year to be a member and outsiders could pay and join too. If you had your own pool--this was a great situation. It gives the homeowner a choice, something we don't seem to have now in some cases.
EdR
DeliaR (Florida)
Posts: 2
Posted:
Where can this device be purchased
EdR (Texas)
Posts: 170
Posted:
The pins are a plastic coated (laminated) square pin that was printed with the hoa name and the YEAR at the bottom and the number in the middle. No two numbers are the same. The MC had them printed and supposedly assign the number to a person so that if something happens to someone, they can identify by their tag. Any place that sells pins, badges, etc. could help with this. WHen a letter is sent to homeowner two months/six weeks before pool opens with an application, you fill out how many pins you need for your family; last year they provided for the family but limited number of guests (extra); some people borrowed a neighbors if they needed. The pin is to be pinned onto the swimsuit. We used to change colors inside the laminated pin each year so you could tell what year, but this year, as I stated, they have a sticker for the pin from last year (I don't know how well this will work in the water though). I think I would start with an office supply store to ask about this--it's a sturdy safety type pin worked thru a plastic tag.

Re the electronic system, I've spoken with someone about this but it works like the door at a hotel where you use your cardkey. The access can be altered, etc., if there is security issue. Initially, putting in the electronic access on the gate is the problem, and it's a problem to keep people out when there's no guard, but it could be deactivated when no guards are there. They also use a system at daycares where the parents have a code to the door to get in and no one else has the code. If they have problems or a child quits, etc., they would change the code and tell the other parents the new code.
Hope this is helpful.
EdR
EdR (Texas)
Posts: 170
Posted:
PS: Didn't mean the electronic access was a problem; meant that initial installation might be expensive, but after that the plastic credit-type cards with magnetic strips are not that expensive. I would start by asking a hotel/motel what companies sell that type of cardkey system.
JulieS (Georgia)
Posts: 412
Posted:
Thanks for the info...I think we are going to purchase some 'fake' security cameras and post that the area is under surveillance to help deter vandalism and other inappropriate behavior. Has anyone else ever tried this?

We have chain link fencing and when it comes time to get a new fence, we will look into something that's not so easy to climb. We have thought about planting barberry or roses, or putting prison wire on top of the fence to keep people out!

EdR (Texas)
Posts: 170
Posted:
Funny you should ask. Yes, we tried the fake security system deal. Make sure you can trust that no one can spill the beans or everyone will ignore because they know they are fake. Our problem was that the biggest offender of rules and stuff (like paintballing our clubhouse, throwing firecrackers into the pool area while babies were in there, etc.) were children of at least one director. She, no doubt, had told her kids (one of them was a lifeguard for heaven's sake) that the security system was fake. So keep it under wraps if you do it. My father had a saying that I do not know where it originated, but it is so true - "three people can keep a secret if two of them are dead".
EdR

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