Get 2 months of free community web site hosting from Community123.com!
Monday, September 23, 2019
Get 2 months of free community web site hosting from Community123.com!
Only members have access to all features.
Click here to join HOATalk for Free! Members click here to login and access all features.
Subject: HOA gate entry systems - duplicating transmitter code problems
Prev Next
Please login to post a reply (click Member Login on the menu).
Author Messages
RodR
(California)

Posts:10


06/03/2019 12:13 PM  
We live in a 350 home HOA, with a main entry gate. Each resident has a 'clicker' for the gate. We also have a common gate code #xxxx that will allow entry without the clicker. This #xxxx code is changed once per year.

The problem is that the clickers are easy to duplicate (open one up and read the code, reprogram another clicker), and the common #xxxx code is shared with friends, social media, etc. This allows just about anyone to enter our gates.

Are there better systems out there to prevent the duplication/sharing of the codes?
Suggestions?
thx
RichardP13


Posts:0


06/03/2019 1:24 PM  
Yes a manned gate.
RodR
(California)

Posts:10


06/03/2019 4:08 PM  
Posted By RichardP13 on 06/03/2019 1:24 PM
Yes a manned gate.




If $ were no object I'd prefer 24/7 manned coverage too ;-)

Maybe more realistic, if we went with a manned gate for 10hrs/day (say 8am - 6pm), how would we handle the remaining 14hrs? We would still have the problem of code copying and folks giving out the common #xxxx gate code, right?

thx

TimB4
(Virginia)

Posts:16448


06/03/2019 6:37 PM  
key cards vs. clickers
GenoS
(Florida)

Posts:3177


06/04/2019 12:57 PM  
Key cards are probably the best and most cost-effective way to avoid duplication. Are there really that many people who need their own clicker to enter your community that they resort to duplicating clicker codes? We have a keypad at our entry gate and, along with unique codes per home, there's a "common vendor" code which people give out like candy on Halloween. No clicker needed if using that code.

Our gate is on the side of the "guard house" which is capable of being manned but, due to cost, never has been.
RodR
(California)

Posts:10


06/04/2019 3:58 PM  
Posted By GenoS on 06/04/2019 12:57 PM
Are there really that many people who need their own clicker to enter your community that they resort to duplicating clicker codes? We have a keypad at our entry gate and, along with unique codes per home, there's a "common vendor" code which people give out like candy on Halloween. No clicker needed if using that code.




Most of our problems with illegal entry are due to residents sharing the "common vendor" code with all their friends. Duplicating clicker codes is probably not that common. We end up changing the common vendor codes every few moths to try to stay ahead of the problem.

My understanding is that there are systems available that give a different code to each resident, and also different codes to vendors. In this way the codes can be tracked to see which "resident's codes" are being used much more than others, but this does not really solve the problem in my opinion. How should usage per code be used/enforced?

I like the idea of a system where 1 (or 2?) "cards" are given to each residence. Since the cards can't (?) be duplicated, the only way for illegal entry situations is if residents give their cards to someone outside the development. But vendors will not likely be given cards, so a vendor specific code (or common vendor code) will need to happen, and the problem can still exist if these codes are passed around.

Maybe there really is no solution.....outside of 24/7 manned gate. But that is outside our budget.

Other ideas?
thx
FredS7
(Arizona)

Posts:915


06/04/2019 7:36 PM  
You can have convenience or (sort of) security. Pick one.
GenoS
(Florida)

Posts:3177


06/04/2019 8:55 PM  
Posted By RodR on 06/04/2019 3:58 PM
Most of our problems with illegal entry are due to residents sharing the "common vendor" code with all their friends. Duplicating clicker codes is probably not that common. We end up changing the common vendor codes every few moths to try to stay ahead of the problem.

Gotcha. We had exactly the same problem a few years ago for similar reasons. Every pizza delivery guy in the county knew the code. And also the dozens of customers one resident had for her strongly-suspected-but-never-proven drug selling business. When she moved out the board finally changed the code to deter lookey-loos and who knows what other kinds of people who had no business being in here. We know that a gated entry system provides more of a psychological sense of well-being rather than any real "security", but we wanted it changed anyway. We're also aware that there are communities in more densely populated areas of south Florida who change their gate code every 6 months like clockwork.

Anyway, we've still got our old system which doesn't log or record anything. A system that does do that is on our shopping list when the time comes to replace the gate-entry system. Specific codes can be set up for regular vendors and visitors, yes. With a system that logs entries you can look for unusual usage patterns and deal with the problem-children on an as-needed basis. I think some systems will also let you restrict the times of day that certain cards/codes will work. For instance if someone's trying to use a housekeeper's entry card at 2 AM then they're not getting onto the property unless they first call the resident to buzz them in at that hour.

There are also systems with which you can give out bar code decals that residents put on the inside of their windshields. Those are probably more expensive since you need a scanner to read the barcodes from several feet away and they have to work in inclement weather, too, but perhaps one scanner with cheap decals is less expensive than a card reader and hundreds of indivisually-coded cards. I'm not sure, we haven't looked too hard yet for actual alternatives.

And finally, our CC&Rs give the board the power "... to establish security rules for ABC_HOA which would require that the guardhouse be staffed as determined by the Association." In 30 years it has never been manned (way too expensive) although it certainly could be. There's a tiny restroom that we let the landscapers use on the day of the week they're on-site.
NpS
(Pennsylvania)

Posts:3658


06/05/2019 9:10 AM  
I read an article about a gated community. 1 manned gate and multiple card-entry gates.

Their problem was that, at rush hour, cars would get backed up at the manned gate. People would argue with staff and block entry for others.

Their solution was to disable access for that particular unit. No manned gate entry. No card-entry. People who couldn't get on premises started to get polite again.

I remember that I liked the solution. Obviously, their bar-code system was tracked to the unit number. As I understand it, and I'm no expert, that kind of technology isn't that expensive these days.


Sikubali jukumu. Read all posts at your own risk.
Please login to post a reply (click Member Login on the menu).
Forums > Homeowner Association > HOA Discussions > HOA gate entry systems - duplicating transmitter code problems



Get 2 months of free community web site hosting from Community123.com!



News Articles Provided by: Community Associations Network
News, articles and blogs about condos/HOA's

Only members have access to all features.
Click here to join HOATalk for Free! Members click here to login and access all features.







General Legal Notice:  The content of forum messages are from the posting member and have not been reviewed nor endorsed by HOATalk.com.  Messages posted by HOATalk or other members are for informational purposes only, are not legal or professional advice and do not constitute an attorney-client relationship.  Readers should not act upon this information without seeking professional counsel.  HOATalk is not a licensed attorney, CPA, tax advisor, financial advisor or any other licensed professional.  HOATalk accepts ads from sponsors but does not verify sponsor qualifications nor endorse/guarantee any sponsor's product or service.
HindmanSanchez Legal Notice:  (For messages posted by HindmanSanchez) This message has been prepared by HindmanSanchez for informational purposes only and does not constitute legal advice. This information is not intended to create, and receipt of it does not constitute an attorney-client relationship. Members of HOATalk.com should not act on this information without seeking professional counsel. Please do not send us confidential information unless you speak with one of our attorneys and get authorization to send that information to us. If you wish to initiate possible representation, please contact an attorney in our firm. Our attorneys are licensed to practice law in the state of Colorado only.

Legal Notice For Messages Posted by Sponsoring Attorneys: This message has been prepared by the sponsoring attorney for informational purposes only and does not constitute legal advice. This information is not intended to create, and receipt of it does not constitute an attorney-client relationship. Readers of HOATalk.com should not act on this information without seeking professional counsel. Please do not send any sponsoring attorney confidential information unless you speak with the sponsoring attorney or an attorney from the sponsoring attorney’s firm and get authorization to send that information to them. If you wish to initiate possible representation, please contact an attorney in the firm of the sponsoring attorney. Sponsoring attorneys that post messages here are licensed to practice law in a specific state or states as indicated in their message signature or sponsor’s profile page. (NOTE: A ‘sponsoring attorney’ is an attorney that is a HOATalk.com official sponsor and is identified as such in the posted message or on our sponsor page.)

Copyright HOA Talk.com, A Service of Community123 LLC ( Homeowners Association Discussions )   Terms Of Use  Privacy Statement