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Subject: work order software
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Author Messages
SyG
(New York)

Posts:4


04/09/2019 5:10 PM  
Can anyone recommend work order software?
We would use it for assigning jobs to our handyman and also for outside contractors.
Thanks
S.G.
SteveM9
(Massachusetts)

Posts:3237


04/09/2019 6:41 PM  
How many handymen and contractors are good at using high tech software? None.

Simply use an excel sheet or google sheets and track it yourself and use a phone with your voice to see if they are getting the job done.
ND
(PA)

Posts:300


04/10/2019 6:36 AM  
Posted By SteveM9 on 04/09/2019 6:41 PM
How many handymen and contractors are good at using high tech software? None.




Yup, handymen and contractors are dumb and not tech savvy like us BODs and MCs who can use such high-tech software like a simple work order input and processing application.

That's a ridiculous, inaccurate generalization.

Depending on volume of work orders, I could see software being significantly useful at keeping order and lessening the labor of all involved.

Unfortunately I don't have any good pieces of software to offer, but I'm sure Googling will produce plenty of results worth investigating. I would think you'd want something that doesn't require the handyman or contractor to also have the same software/app, but to be able to receive software-generated emails with info, direction, work order details, etc.
LetA
(Nevada)

Posts:694


04/10/2019 7:03 AM  
The first thing you need to look at is how many people you are managing and how many people in your association. Software and the licensing cost a lot of money. I would just use one of the pre-made excel templates.
RichardP13
(California)

Posts:3596


04/10/2019 8:52 AM  
Posted By LetA on 04/10/2019 7:03 AM
The first thing you need to look at is how many people you are managing and how many people in your association. Software and the licensing cost a lot of money. I would just use one of the pre-made excel templates.



What would you consider a "lot of money"?

Been there, Done that
ND
(PA)

Posts:300


04/10/2019 9:09 AM  
Only because I was curious myself, I did a quick Google search. As expected, tons of results. Many look promising, do exactly what you may need, and some pretty cool stuff that you don't know yet if you'll need (data analysis and predictive analytics).

I only looked at a couple, but w/ one of them for $900/year (cost was $75/month) you can have the software. Depending on frequency and volume of use, $900 could be money well spent or too much for your budget. Depends also on the value of one's time doing everything manually . . . receiving requests for work orders, making phone calls, sending emails, spending time straightening things out, etc.

LetA
(Nevada)

Posts:694


04/11/2019 7:14 AM  
Posted By RichardP13 on 04/10/2019 8:52 AM
Posted By LetA on 04/10/2019 7:03 AM
The first thing you need to look at is how many people you are managing and how many people in your association. Software and the licensing cost a lot of money. I would just use one of the pre-made excel templates.



What would you consider a "lot of money"?





What ND said.
GenoS
(Florida)

Posts:2960


04/11/2019 12:15 PM  
Comparison of Project Management Software

Many items listed there can be tailored to fit just about anyone's needs. A lot of it is "free" meaning there's no licensing cost. Anything with a "Proprietary" license will cost you, but non-proprietary open source licenses often have no monetary licensing costs.

There are other costs involved, though. There is a whopping amount of support that's needed in terms of setting up a server (or maybe more than one), customizing it for your needs, periodic maintenance and backups. Then you have to show people how to use it. Then you have to document it so that others may be taught how to use it after "you" are gone.

Look at the features:

Scheduling
Issue Tracking
Resource Management
Workflow
Reporting

Some will do budgeting and time tracking.

The software itself is the least of your worries. The time and effort to set it up, manage and maintain the system are far and away the biggest things you'll need to figure out.

If you can do everything you need in something simple, like Excel, go for it. If you've got nothing maybe start there and take good notes about situations you run into where Excel can't do the job. Then if you want to graduate to something else at least you'll have a better idea of what it is you're looking for.
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