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Subject: Resident's Emergency Contacts
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Author Messages
RobertW31
(New York)

Posts:9


10/27/2018 1:53 AM  
I am president of 110 unit HOA. We have several elderly residents. I asked our property Mgt. company if they maintain a list of resident's emergency contacts. They said they do it only when someone is on an extended vacation. They were concerned about liability if contacting a family member in an emergency.

Seems like there ought to be a simple way to have residents provide information about who should be contacted in an emergency or if they cant be reached.

We have had situations where a resident enters a nursing home and no one has any alternate contact information.

Since the property manager collects HOA fees you would think they should have a back up contact for that purpose alone.

Any ideas or ways you have done it?
MelissaP1
(Alabama)

Posts:7716


10/27/2018 5:10 AM  
This is mostly volunteer information. Don't think you can force a person to provide this if they do not want to. However, I don't see why your Secretary can't keep up with this information and NOT the MC. It's typically the Secretary's job to keep up with this type of information like contact information.

Now don't go overboard on this. Which is easily done. It's like "Well your providing this information let's ask for this...". Narrow the request to emergency contact. Keep this with the board so someone can have access.

BTW: Some of those "I have fallen" alarms require an local emergency contact. That is for responding emergency personnel. I was on the contact list for a neighbor. It helps with false alarm calls and the elderly person being charged a false alarm fee. Had a police officer almost bust down a door to get to my neighbor. Turns out she wasn't home and had hit it while in the car with my friend. She arrived just in time to see us screaming at her house...

Former HOA President
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Forums > Homeowner Association > HOA Discussions > Resident's Emergency Contacts



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