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Subject: Property Management for the HOA ?
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Author Messages
IreneM1
(Florida)

Posts:5


06/09/2018 3:30 PM  
Hi,

Our HOA Board is all voluntary. I joined about 1 1/2 years ago as Treasurer. The turnover on the Board is every 2 years and it seems nothing is turned over from one Board to the next. Sometimes it is just the opposite. The president prior to the current president, that I work with, did not turn over anything. No passwords, no files, nothing. We even had our attorney send him a letter asking for records... To no avail.

As I see it, there is no continuity with all volunteer boards.

The HOA has a camera system installed many years before I joined yet no one knew how to operate it.
The HOA has keys for entry to the pool/park areas, but no control over it. We have had outsiders fishing in our retention pond. Outsiders in our pool. Athletic teams from out of the state, somehow have found our park and use it for practice!

My development, Indian Wells, is a MSTU community.

My question: Are there all-voluntary HOA Boards that employ a property management firm to handle repetitious issues?

Thanks for any help!
CarolF
(Florida)

Posts:400


06/09/2018 5:00 PM  
Yes, we are an HOA within a larger development (POA - Property Owners Association)that has several different condo sections, as well as other HOA sections. We have a volunteer board, with a CAM manager. This is very common in Florida. Our manager handles other HOA's or Condo's in the area. CAMs (Community Association Managers) are licensed by the state.
GenoS
(Florida)

Posts:2288


06/09/2018 8:08 PM  
Irene, please review the posting rules for the site. Mentioning the name of your community is a no-no.

Having said that, my HOA is self-managed. The goal has always been to avoid hiring a management company in order to save money. Penny wise and pound foolish, in my opinion, for the exact reasons you cite. Board members are amateurs and at best you'll get some turnover of continuity from board to board but sometimes there will be none at all.
TimB4
(Virginia)

Posts:15889


06/10/2018 1:49 PM  
Irene,

There are steps that can be taken to minimize the loss of corporate knowledge.
The same loss of corporate knowledge can happen when you change MC/PM as well.

I developed binders for each officer position.
Said binders explain the minimum that should be done.
Simple things like an Association calendar to identify what has to be done when can help a lot.
Placing the items into a binder gives a better chance that it will be passed on.
IreneM1
(Florida)

Posts:5


06/11/2018 6:38 AM  
Thank you for the comments/suggestions.

I apologize for mentioning my development. Will double check the rules of this site.
I do like the site.
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