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TimB4 (Tennessee)
Posts: 21,061
Posted:
PLEASE, Only reply on this thread if you have volunteered (you need not have served but you should have at least volunteered to serve).

I'm starting this thread and it's sister thread (why don't you volunteer) based on a comment in a different thread that, paraphrased, simply stated that nobody is forcing you to continue to serve.

If you have volunteered to serve on your Board or on one of your Committees the question is:

1) Why did you initially volunteer?

2) If still serving, why do you continue to serve?

JohnC46 (South Carolina)
Posts: 14,265
Posted:
Interesting question. Having been a member of multiple associations for over 40 years (not continuous), my reasons have evolved/changed.

My initial reason was I had an issue with something. Once that issue was addressed, I lost interest. I was busy and the issue was resolved so bye, bye. You could say I was the classic one issue person.

My middle years involvement was to help but also be sure things stayed as I liked the way things were. Less the one issue person but also a bit of liking and wanting it to stay similar.

Now I am faced with our association being turned over to the owners. I am involved as an appointed member of the BOD. Not sure I will run for election but if I do it will be because I do not want the inmates taking over the asylum.

Hmmmm...maybe my reasoning is the same as my middle years. Other then experience at it, maybe I have not evolved that much......LOL

GwenG (Florida)
Posts: 669
Posted:
I volunteered to run for the board for the primary goal of terminating the management company.

Though I had broader interests and willingly would have participated in all activities of HOA, the driving force was to get rid of an incompetent and obnoxious management company.

I was not elected to the Board and so did not have the chance to serve.

I would not normally "volunteer" for any HOA activity as I do not have an interest in participating in political matters. I am retired and want to enjoy what remains of my active life.

People who have served on the board in my community have either moved out afterwards or gone underground and no longer participate in the community. Being a board director is the kiss of death for your social life and you might as well stick a For Sale sign on your home if you are elected.

My 787-unit HOA does not have any committees but when one board tried to form one, I volunteered because I had unique ability and interest in that area. I was not offered a committee position because the Board selects cronies and I am not one. The Committee was disbanded after a few months.

TimB4 (Tennessee)
Posts: 21,061
Posted:
I initially volunteered at the first general membership meeting I attended. To be honest, this was initially done to meet people in the neighborhood. I was appointed to the Architectural committee and due to differing interpretations of the governing documents (between myself and the Board)I was removed from that position after only 6 months of serving. I left with a "you leave me alone, I'll leave you alone" attitude.

The second time I volunteered was, similar to John, because there was an issue between myself and the Board. I was again appointed to the Architectural Committee and later elected to the Board.

I continue to serve mainly because of the concern of how other Board members see our Reserve funds. Currently the funds are assigned by line item to each capital asset. There are those who serve who see it as one big pot of money and would have no issue (unless challenged) to spend as much as was needed with little to no concern for future needs in other areas (like milling and paving of our roads). So basically, I continue to serve to keep from having to pay a special assessment in order to resurface our roads in the future.
BonnieG1 (Nebraska)
Posts: 1,186
Posted:
I volunteered when I thought we were down to only two Board members. Even without reading our state laws, I knew we needed more than two Board members. Also I had the motive of getting rid of the two who were doing basically whatever they wanted to do. Of course I did not immediately try to change things, but over time each of the two resigned. One because he was upset that a Board member was asking questions about hiring a bookkeeper. The other due to health reasons.

I continue to serve because I found out previous Boards made Board decisions that effectively would have amended our documents and the Board has no authority to amend our documents. I also want to educate our members as to the state law requirments and the requirements of our documents. This has not been and easy task as one of our President's who recently resigned due to health did not some of the basic rules and regulations. Also since our owners had some incorrect information given to them, some continue to believe the incorrect info they were told by another Board.

Since I have macular degeneration, I am not planning on serving any more than my current term which expires Feb 2016.
RichardP13 (California)
Posts: 1,767
Posted:
I got involved 4 years ago because something didn't seems right. In an association of 317 units, there are about 7 people that will stand up and do the right thing and three or four that will always make things bad for others no matter what. The rest, well they don't get involved. Don't kid yourselves, it's all about politics. In two years, I have saved our association over $200K in water savings alone. I was elected President, they used the legal firm and management company to try and recall two Board members, myself included. You try and stand up for the people who don't want to get involved because you know it's the right thing to do.

I have worked for management companies for the past two years. I see the problems first hand everyday. There are some bad management companies and bad law firms. I am sure there are good management companies and good law firms, but unfortunately, few and far between.

Where I see the most problems is in associations with 100 of more units. Quorum is always a struggle even with reduced quorum. What make more sense is doing away with quorum for the election of directors. People think the annual meeting and elections are one event, there are two separate events. If our government elections were done in the same fashion, we would not have elections, but appointments of cronies. What make more sense is have a candidate get the signatures of 5 percent of the membership to support them for office. Why 5%? It's the same number required of the membership to call a special meeting. The ballots of everyone that cast a ballot are opened and the votes counted.

The annual meeting is a different story. Only items on the agenda can be discussed and voted upon by the membership who attend the meeting. The agenda has to be mailed to every member no later than 10 days before the meeting. If you want to have a voice, then you better so up or forever hold your peace. By law in California, if not posted on the agenda, no discussion or vote can take place unless 33 1/3 of the members are present, either in person or by proxy. We have our safeguards. No small group can unfairly dominate the association. For eight years we had no election. The past three years we have. You want a seat on our Board, you better campaign hard, because the next person will.

The vast majority of people have no idea what they got themselves into. I see it everyday of the week. If my wife and I had to do it over again, we would look at that "for sale" sign and say, "let's check the one down the road, without the association."
SheliaH (Indiana)
Posts: 6,964
Posted:
I told my story on two other threads - my home inspector told me the roof, though up to code, didn't have the right number of vents, which could void the warranty if something happened. I brought this to the Board's attention and later volunteered to make sure the issue didn't die (there wasn't enough money at the time to install vents on everyone's roof).

A hailstorm in 2006 took care of the vent problem when we had to replace all the roofs anyway, but by then our president had resigned and the remaining board realized we had let him do most of the work and now would have to do it ourselves. That meant getting educated on Association issuses and the more I saw, the more important it became to take a hard look at our systems and see what needed to be changed.

I'm now preparing to step down in January - too much other stuff going on in my life and after 10 years, I'm tired! It seems I morphed into the board member who does a lot of stuff because it needed to be done and no one else saw the urgency. I've kept the board informed at every turn and while they're really happy issues have been addressed, they haven't stepped up to help, either. I think I have to leave in order for them to see why certain things need to be done, and this time, I hope they all take on a little bit. If that happens, no one will be overly stressed.

It's been a very interesting ride - I've learned a lot about human nature, effective and not so effective ways to run organizations, not to mention a lot more about HOA finances that I sometimes wish I didn't know! I think board membership has made me a more thoughtful homeowner and some of the skills I've had to learn spilled over into my day job, which I like to think has made me more effective there.

Bottom line, homeownership is work - it's not a spectator sport, and I think one of the problems with HOAs is that everyone is lulled into a false sense of security - pay the fee and go on about your business. That just isn't true - not only do you have to pay attention to what's going on inside your house, you need to take note of what's going on in the neighborhood.

If it is not right do not do it; if it is not true do not say it. Marcus Aurelius
MelissaP1 (Alabama)
Posts: 13,836
Posted:
I've told my story several times here of why I volunteered... It was a sappy love story at first. I had been in an extremely abusive relationship and moved into my HOA. I met "Mr wonderful" who was the president of the HOA. Thought I found the man I was going to marry and settle into this wonderful place. A month later "Mr. Wonderful" turned out to be a scumbag con-man. Turns out from talking to neighbors that he was highly suspect to ripping off the HOA and crooked as the day is long. A fact that I soon discovered was 100% correct. This even from his own words.

It was discovered that how he stayed in power was to spread lies and rumors against those who ran against him. He would often mention how "crazy" that person was and would not be a good board member or officer. Turns out the one guy that wanted to run against him had reported him to the authorities for doing work without a license. Mr. Wonderful then spread vicious lies about him so that no one would vote for him. None of them knowing the truth that he had been reported to authorities. I had found out many of Mr. Wonderful's lies...

However, Mr. Wonderful also knew how to use people. He even stated that he thought of the people in our HOA as "Puppets and he the Puppet master". He planned on using me to take over his duties as President and have me replace him. He thought that he could manipulate me and get me to do whatever he wanted me to do. Let's just say that I took this "Opportunity"... So I ran as Vice-President the first year and won hands down. His plan was for me to be Vice-President the first year to train me then for me to take over President the next year. The reality is that he just wanted me to do his job but he take credit for it. I about blew a steam out my ears at our meetings when he laid claim to everything I had done as if he had done it.

Surprise! The next year came around and I was easily elected president because he claimed he "quit". The truth is that I was clearly elected by the membership and he had no chance to be re-elected at all. This is when I took action. I fired his good drug dealing friend our landscaping crew. Put up for bid the new lawncare contact. I put in several new policies. Formed a neighborhood watch. Foreclosed on a home he had let go for several years. Cleaned up the place and fixed things that were neglected. The best part is that I got his hand out of the till the best I could. Made a rule that one had to be licensed/insured to make a bid on ANY repairs or work for the HOA. This forced him to be licensed as a business. Still had to hire him due to the membership still liked him, but I would hire others.

In the end, my hard work and dedication protected many homeowners from greedy underhanded people who did not have the best interest of the HOA at heart. I turned the place around to make it more attractive to potential buyers. It was a much better place when I left than when I arrived. Wish I could say that Mr. Wonderful had gone away but sadly I can't. He reared his ugly head and formed a mutiny to get me out. Which did not matter as I had already announced I had bought another house and had quit as President. Just going to return as a board member to help with the transition. Mr. Wonderful had his new girlfriend as President... As for me, I'd rather teach now those living in a HOA so that they can learn from my mistakes or my improvements. My volunteering came from the heart... It's just my heart was bigger than just one person....

Former HOA President
DavidW5 (North Carolina)
Posts: 565
Posted:
When I moved into my community it was still under developer control. I had a lot of experience in financial management, budgeting and cost control. The HOA's monthly financial reports made it obvious to me that the association was being severely mismanaged. The developer refused to appoint either a transition committee or a finance committee. A group of like-minded residents organized a "Homeowners Transition Working Group" (the developer's attorney threatened legal action if we called ourselves a committee). When we finally got through transition to homeowner control 4 of the founders of the working group were elected to the 7 person board. I volunteer and was appointed to the finance committee. After a year I was appointed chairman of the finance committee. When the next board election was held there were only two candidates for the three open board positions. I was urged to accept a nomination from the floor and was elected to the board and appointed by the new board as Treasurer.

I am retired so I have the time, the interest and the experience to manage the association's finances. By being on the board and by leading the annual budget formulation process as Treasurer I have a chance to influence most aspects of the community and its future.

Frankly, I believe I am more qualified by virtue of education, experience and knowledge than the vast majority of the other HOA members. I volunteer because I just couldn't sit back and watch others not do the job as well as I think it deserves to be done.
RayM6 (Virginia)
Posts: 40
Posted:
I had a few complaints about lack of transparency, rudeness and other things. a ffriend suggested when a position came open that I do something rather than just complain. He was right. So I ran and was elected to a 3 year term.
JM10 (California)
Posts: 503
Posted:
I volunteered to work with our former HOA because I was already doing a lot of work, but not getting credit. For instance, I noticed no one was clearing the grates for the water drainage during the first heavy rain. I cleared them. I noticed that no one was cleaning up behind their units and that meant sometimes food was left there and attracted rats.

I noticed that someone's area rug had flown off the balcony and luckily not hit anyone.

I noticed when the drainage from the gutters came loose. I noticed that no one cleaned up the covered parking areas, including the people who regularly used them (although they were meant for guests). I cleaned them out once, but why should I be cleaning up for other people?

However, when I brought these things up to the board, the board didn't bother to give me credit, they didn't bother to thank me and they didn't bother to do anything to make sure these things were taken care of regularly. I was beginning to feel like the manager. In the 10-unit HOA, only my husband and myself took time off of work in order to get HOA business done (repairs men entering, etc.)

I was also concerned about legal matters. Once I told the HOA board about things, they did not act quickly enough. For instance, because no one cleared out the covered parking areas, we had an infestation of spiders of all sorts including black widows. We had small children and every unit had black widow spider webs at their entry way.

So in response to your question, I volunteered because of my concern for others safety, my own safety, and for the legal liability. I was raised with the concept of service to others and community responsibility. This is part of my religion.

As to why I would not volunteer, it was made very, very clear to us with the new board that the board didn't want us to attend meetings and that the board would not listen to anything we said and that the board was willing to break the law, defy the judges (two judges for three small claims court cases) in order to prevent us from being involved. It was also made clear that no one would support us in public and despite the clear violations of our rights and even theft of our property that the LAPD had to come over and force the board director to return, no one was willing to recall the board.

When the treatment of members is arbitrary and illegally discriminatory, then I would not volunteer and it has a chilling effect on the community.

KevinK7 (Florida)
Posts: 1,343
Posted:
Quote:
Posted By JM10 on 08/21/2013 10:54 PM

When the treatment of members is arbitrary and illegally discriminatory, then I would not volunteer and it has a chilling effect on the community.


Exactly. The well was poisoned in my neighborhood. Because of all the fighting not many people wanted to get involved.
BruceF1 (Connecticut)
Posts: 2,535
Posted:
Why do I volunteer? Simple. I get pleasure out of doing things to help people, especially when I'm asked. My wife always used to say, "Why can't you ever say no?"
GnomeX (Washington)
Posts: 253
Posted:
Why did I volunteer? To stop all the frivolous spending and mismanagement.

In short, someone has to keep the morons in check.
AnnH4 (Florida)
Posts: 53
Posted:
I have previously volunteered to do things for our HOA with the simple goal of making the community a little nicer and maybe a little friendlier. For a short while in the beginning, people seemed to be happier. However, the next year, the Board President (who got his buddies to run for the Board specifically so he could be nominated as President) created nightmare after nightmare. I continued to volunteer with the hopes of engaging the homeowners and create some pleasantness. After the Board President did the same thing this year (get his buddies on the Board to make him the President after the previous Board ended up removing him as President for legal reasons), I gave up the volunteering. So to answer the question, my experience is that I (as well as others) will cease to volunteer if they feel they are being used or abused by a Board.

If a Board truly wants to have volunteers, treat people nicely. Watch how you address others (because everyone else is watching and nobody wants to work with a jerk). Recognize the value that others provide by working for free. Don't exhibit favoritism (ie my buddy can have their project approved but not anyone else). Don't authorize HOA funding for volunteer projects that are a conflict of interest or not in the best interests of all homeowners or for line items that should never be paid for with HOA funds. Keep in mind that not all projects should be done by volunteers (anything where the HOA would desire a warranty or guarantee and anything that requires a certain level of expertise beyond the scope of volunteers should NOT be done by volunteers). As an example, if the HOA authorizes landscaping by volunteers and then the landscaping dies or fails to thrive, the HOA is not going to recover the expense whereas using a contracted landscaper should bring some type of warranty or replacement agreement). Any Board should be able to discern if there is a conflict of interest for a so called volunteer. Some conflicts of interest are even obvious (volunteer works for a contractor and then wants the contractor to get the bids).
AnnH4 (Florida)
Posts: 53
Posted:
I have previously volunteered to do things for our HOA with the simple goal of making the community a little nicer and maybe a little friendlier. For a short while in the beginning, people seemed to be happier. However, the next year, the Board President (who got his buddies to run for the Board specifically so he could be nominated as President) created nightmare after nightmare. I continued to volunteer with the hopes of engaging the homeowners and create some pleasantness. After the Board President did the same thing this year (get his buddies on the Board to make him the President after the previous Board ended up removing him as President for legal reasons), I gave up the volunteering. So to answer the question, my experience is that I (as well as others) will cease to volunteer if they feel they are being used or abused by a Board.

If a Board truly wants to have volunteers, treat people nicely. Watch how you address others (because everyone else is watching and nobody wants to work with a jerk). Recognize the value that others provide by working for free. Don't exhibit favoritism (ie my buddy can have their project approved but not anyone else). Don't authorize HOA funding for volunteer projects that are a conflict of interest or not in the best interests of all homeowners or for line items that should never be paid for with HOA funds. Keep in mind that not all projects should be done by volunteers (anything where the HOA would desire a warranty or guarantee and anything that requires a certain level of expertise beyond the scope of volunteers should NOT be done by volunteers). As an example, if the HOA authorizes landscaping by volunteers and then the landscaping dies or fails to thrive, the HOA is not going to recover the expense whereas using a contracted landscaper should bring some type of warranty or replacement agreement). Any Board should be able to discern if there is a conflict of interest for a so called volunteer. Some conflicts of interest are even obvious (volunteer works for a contractor and then wants the contractor to get the bids).
MichaelF7 (Georgia)
Posts: 12
Posted:
I became involved because no one else would. We are a relatively new subdivision with 51 homes. When the association was handed over by the builder, no one seemed to care about it. The only common areas within the community are our two entrances which are pretty nice. It got to the point where some of our homeowners were maintaining the the entrances. I got to thinking, why am I paying dues and what are they going towards. The HOA had been poorly run. That's why I got involved. We do have a good core of homeowners now who want to make this association a viable entity, for the good of the whole community. We are putting practices in place that will make it easy for all homeowners to know just what the association does, the costs and the obligations of each homeowner. We have finally filed all required tax returns, acquired insurance, prepared and published our budget etc... We are currently in the process of collecting past dues. Wish us luck.
FrankS10 (Kansas)
Posts: 276
Posted:
Good luck and thank you!
KarenC15 (Florida)
Posts: 118
Posted:
I initially volunteered because the same people had been on our board for about 10 years and they were basically operating like a gang focused on stalking and harassing people and they were not maintaining the property. I have volunteered my entire life from everything from school to politics to municipal groups. I could not continue to serve because one voice was not strong enough to place things on the agenda or effect any change. I finally had to go outside to the Office of Human Rights to demand certain rights, in my case to families with children. Since I left, the board has gone back to their happy place of "uni-perspectives" and there's never a doc. in sight in any meeting... It could be a wonderful thing if the HOA laws were like the municipal laws that require transparency and fair elections, which are enforced by the state's attorney.

Hatred is contagious, so one should work to avoid it.
JulianneW (California)
Posts: 25
Posted:
There are two reasons I volunteer: (1) most of the time, nobody else will and (2) unless I'm on the board, the board doesn't do anything except collect assessments and pay the bills. Doing nothing includes not giving proper notice for meetings, not having an agenda for meetings, not producing minutes for meetings, and just not holding meetings at all, not enforcing the CC&Rs, and not producing the required reports and documents. The members don't want to disband the HOA, but they also don't want to serve on the board. Since I'm one of the people who wants to retain the HOA (for a variety of reasons), I volunteer because someone has to; most of the time, I have to beg other members to serve on the board with me.

As for why people don't volunteer: we have a very small HOA. We've never been able to find a management company that will take an HOA our size, and if we did we probably couldn't get the members to approve the additional expense. People burn out, especially as we have one member who loves to have his attorney send letters every time the board does or doesn't do something he disagrees with or dislikes, or come to meetings and complain, make demands, and threaten to either not pay assessments or sue everyone. The fact that he apparently hasn't ever read the governing documents and shows complete lack of understanding of HOA law and management doesn't stop him from being a vocal gadfly through his attorney (who is apparently also in the dark, although he has apparently read enough of the governing documents to include snippets in his letters). This one member burns up more of the BOD's time and attention than all the rest of the members put together x5. It makes it difficult to serve on the board, and to get people to serve on the board.

My house is in escrow and I can't wait to resign.
KarenC15 (Florida)
Posts: 118
Posted:
I have found that the majority of people who are on my HOA board have no experience managing people and money; so they revert to bullying and gang-style behaviors at times. There is a lot of gossip where I live and board members are insulted if any members question or disagree with them. They also hire their mother and friend whenever they like and use the office as their own personal business (and really do believe it is theirs). The state's really must do more to protect citizens from what I could not imagine was true to the extent people told me it was true before I purchased. It was beyond my imagination.

Hatred is contagious, so one should work to avoid it.
TimB4 (Tennessee)
Posts: 21,061
Posted:
Quote:
Posted By KarenC15 on 09/04/2013 6:50 PM
The state's really must do more to protect citizens from what I could not imagine was true to the extent people told me it was true before I purchased. It was beyond my imagination.

Karen,

I think that a discussion on a States involvement is best served by discussing it on a thread specifically for that topic. This also helps readers to better find topics that may relate to their specific issues more easily.

There have been two recent threads along that line of discussion. This one seems to be a good match:

Subject: Department of HOA Regulation and Enforcement

and this one seems to be along a similar path of discussion:

Subject: Making unqualified volunteers qualified

or a new topic could be started.

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