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JohnD36 (Texas)
Posts: 21
Posted:
Hello, I live in Texas. Our HOA has 1275 houses. 12 separate communities of which 10 are gated private and 2 are public roads all under the same Management Company (MC) and Same HOA BOD.

I have sent a inquiry for financial review of some interest free loans that have been provided to one community that are in the $300,000 range.

Question 1: I sent the email financial inquiry to the Management Company Vice President's Email Address listed on their site. This is the same lady that is at all the monthly HOA meetings. I have gotten no answer or reply of any kind. Granted it has only been 2 working days. Do I need to send Registered mail Return Receipt, or what is a realistic time to wait for a MC reply for a financial inquiry/request for viewing of records?

2nd topic:
Also I noticed here on Community123.com they have a Website management option for the HOA. Our Current management company has a static web site that the information has not hardly changed in 3 years. The annual Financial Report says our HOA is paying $8220.00 per year for our current website company.

Looking at Community123 we could get a pretty robust website for the 1275 strong HOA with add on features for under a $1000 a year.

Question 2: Does anybody have any feedback on the website they offer here?
GlenL (Ohio)
Posts: 5,491
Posted:
Just because email is instant, doesn't mean you get an instant response. give it a few days.

Studies show that 5 out of 4 people have problems with fractions
TimB4 (Tennessee)
Posts: 21,047
Posted:
2 weeks after receipt of the request is a typical time frame to respond.
JohnD36 (Texas)
Posts: 21
Posted:
Got it.

Thanks Tim

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