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DennisL2 (Nevada)
Posts: 10
Posted:
Our Board has discovered that a neighboring HOA (The "Master" Association) has been helping themselves to our water for 5 years. During the original construction, they laid water pipes under our walls, tapped into our water supply (after the water meter) to help themselves to our water. They have been paying nothing to water the plants in the common areas outside our walls.

Have any laws been broken?

Our management company and the Master Association's management company are one and the same. It took them 6 months to admit the situation.

Any suggestions?
KellyM3 (North Carolina)
Posts: 2,239
Posted:
I don't know if anything criminal has occurred but I have a question....

Does your HOA's members (the victim, if you will) pay a separate dues payment to support the Master Association?

My thought is (if the water situation pre-dates your current boards' leadership and knowledge):

1. If your individual HOA is doing okay financially, as is the master association, and your HOA members also pay dues to the Master Association, then the best strategy might be to have the water line cut off and re-metered under the Master Association's domain. It may be that in demanding repayment for five years, you inadvertantly strain your own members who pay to both organizations. "The left hand would pay the right hand"

2. How can you decide what percentage of five years' of water bills belong to the master association? It's impossible.

You're on top of the situation to discover the water billing issue and wanting it corrected. If your HOA members have enjoyed water consumed under the Master Association's amenities, then is it worth the fight other than re-metering of the water to instantly corrects the situation going forward.

Then, there's the disclaimer to hire legal representation in which your HOA members will be battling themselves since they support the Master Assocation as well.

Very messy.
SusanW1 (Michigan)
Posts: 5,202
Posted:
Does EACH unit have a water meter?

or does your HOA pay for water en masse? If so, how is the rate determined?

If it is YOUR common area is being watered, what is the problem?

DennisL2 (Nevada)
Posts: 10
Posted:
KellyM3

1. Both our HOA and the Master are doing OK. Our individual home owners pay $20 per month to the Master. However there are only 49 doors in our subdivision and about 500 total in the Master. The water in question is irrigation water.

2. The landscape contractor for the Master estimated that $250 per month, or about 33%, would cover their share. I think it is much more like $400 to $500 on average. There are 20 large palm trees outside the wall and only small patches of grass and small shrubs inside the wall (our HOA).

There are only two meters in question. The suggestion came from the Master HOA to install two (2) separate meters for the pipes going under the wall going forward next year. The Master HOA offered to split the cost of installing these meters with my HOA. This would be about $7000 or $3500 for us. They did not offer to compensate my HOA for 5 years of theft, however. That is one option. Simply cutting and capping the pipes not going to our HOA needs is a less costly option

In terms of remuneration, I am tempted to ask the Master Association to pay for 100% of the cost of added meters and pay 100% of the water cost for the next 60 months for both organizations. After all, the two meters in question are on our property and we do not need added meters. The Master Association needs them. Furthermore, they took water without paying for 5 years and they should return the favor.

Do you think this sounds reasonable?
DennisL2 (Nevada)
Posts: 10
Posted:
The water in question is irrigation water. There are two meters involved.

1. Both our HOA and the Master are doing OK financially. Our individual home owners pay $20 per month to the Master. However there are only 49 doors in our subdivision and about 500 total in the Master. The water in question is irrigation water going to common areas outside of the walls of our subdivision.

2. The landscape contractor for the Master estimated that $250 per month, or about 33%, would cover their share. I think it is much more like $400 to $500 on average. There are 20 large palm trees and hundreds of shrubs outside the wall and only small patches of grass and smaller shrubs inside the wall (our HOA).

There are only two meters in question. The suggestion came from the Master HOA to install two (2) separate meters for the pipes going under the wall going forward next year. The Master HOA offered to split the cost of installing these meters with my HOA. This would be about $7000 or $3500 for us. They did not offer to compensate my HOA for 5 years of theft, however. That is one option. Simply cutting and capping the pipes not going to our HOA needs is a less costly option

In terms of remuneration, I am tempted to ask the Master Association to pay for 100% of the cost of added meters and pay 100% of the water cost for the next 60 months for both organizations. After all, the two meters in question are on our property and we do not need added meters. The Master Association needs them. Furthermore, they took water without paying for 5 years and they should return the favor.

Do you think this sounds reasonable?
KellyM3 (North Carolina)
Posts: 2,239
Posted:
Dennis,

Is the Master Association board the same members who would've been in power when the water tap was initialized five years ago? This sounds like the developer may've cut a corner and simply tapped the water line for easy irrigation access without regard for residents who would move in later, under different HOA setups and confuse the property maintenance roles.

You can easily waste $3,500 of your life and good health worrying over a water pipe that was connected during the construction phase and I'm betting you're a volunteer board member.. Also, this has gone on for six months as you report; emotionally, you've probably spent that amount.

I wouldn't cut the tap. You'll kill good landscaping near your properties that will carry adverse value effects. Even a $1,000 reduction in perceived value because of dead trees etc, affecting each of your 49-properties, would be $49,000 in lost equity.

- If your master association colleagues couldn't have really known about this water tap and had no role in its installation (due to it being done during construction, then settle on the $3,500 meter fix and enjoy your savings going forward. After all, you've enjoyed the benefit of watering the palm trees outside the walls of your property. The developer will be hard to pin down if they could be found.

For me, the heart says I'd relish a fight. But, the brain says to keep the perspective. Your neighbors should thank you for uncovering an issue that will place $3,000 in saved water into your HOA coffers.
NoeW (Alaska)
Posts: 25
Posted:
Theft seems a bit harsh and judgemental.

Can you prove they knew they were not paying for the water? Maybe you mentioned it and I missed it.

I'm not sure the cost of the meter install should be shared. Consider the past (free) water as your contribution to the solution.
DennisL2 (Nevada)
Posts: 10
Posted:
The Master Association offered to pay half the cost of new meters on there common area (outside the wall)and we rejected the offer. The meters we have within our subdivision are adequate for our needs, they need to buy new meters and pay for them. We are meeting with the Master Association next week at an official Board Meeting.

Cut and Cap?

My other Board members want to cut and cap the pipes going to the Master areas. I still want to get some remuneration from the Master Association for taking water for five years and not paying anything. I think we should negotiate a cut and cap date and see what we can get going forward. Once they get their own meters, we can tell how much they have been using and figure a % of use. Based on this %, I feel they should sign a document to pay our bill going forward for some months. They told me verbally they will not make any sort of lump sum payment.

JanetB2 (Colorado)
Posts: 4,219
Posted:
Hi Dennis:

During the original construction it was probably the Developer who laid the water pipes and avoided paying for a separate meter. Was it right … no, but he did the wrong thing not the Master Association. The only thing they may have done wrong, if they knew, was not questioning why they were not being billed for irrigation water. Per your description I do agree with you that they were probably using the higher percentage of water. I am not an attorney but legally it appears it would be difficult to prove the MA was at fault or negligent. Ethically now that the issue has come to the forefront should they possibly consider reimbursing your HOA for their water use … possibly yes. Do they have to … probably not as there is no written contract to enforce with regards to the irrigation. Should you “split the cost” for their meter(s) … well sometimes people ask for things even though they know it’s only a wild dream.

My suggestion would be:

Have a contract drafted where the MA has X amount of time to run their own irrigation lines and install their own meters. I would have them tie into the main irrigation line and not connect to your water lines to avoid future problems on who will be responsible for repairs between the lines. The MA can then put their meters on their property after the tie-in. The MA also should be responsible for the minimal cost of cutting and capping the current improper line at the same time (does not make up for past water use, but will save you a little money). The MA should be responsible for all costs associated for their proper irrigation system including the meters. During this planning/construction time the MA should be responsible for 100% of the costs for irrigation water (very slight compensation for past use). If the MA does not take action with regards to the situation within X amount of time then your HOA can exercise its option of capping the current irrigation line.

Again, they may not have known about this issue and at least it was discovered after only 5 years and not 30 years down the road. If you just cap without giving them options you could be in for a big battle and potential costs for replacing landscaping. This way everything is laid out … if not resolved you will have documentation that you made “good faith” and a more than fair offer to resolve this issue.

I have not dealt with a Master Association setting so others might have better ideas, but at least here is something to consider.
KellyM3 (North Carolina)
Posts: 2,239
Posted:
Be prepared to lose those palm trees and other landscaping being supporting around your properties. And you can be the Master Association will relish the coming complaints that they must replace what was lost when the "cut and cap" strategy led to the lost vegetation.

Blame the developer, not your master association. After all, you're punishing an organization that you support. A money battle between non-profits will yield no victors.

But anyway......
DennisL2 (Nevada)
Posts: 10
Posted:
The Developer is not bankrupt but say they have no money.

Thanks for your reply(s). I will post a response from the MA after we have our joint Board meeting next week.
JanetB2 (Colorado)
Posts: 4,219
Posted:
Most developers due to the economy are supposedly low on funds than in the past; however, if he is responsible then he will still need to take care of the issue … it could be possible his insurance may cover the problem.

We look forward to you letting us know the response from the MA. Good Luck!!!
DennisL2 (Nevada)
Posts: 10
Posted:
The saga continues and the pipes have not been cut, yet. We met with the MA and agreed to challenge the builder to pay for the cost to separate the two irrigation systems. The builder's rep. was on a conference call speaker phone for most of the meeting. They have a long sad story about how the original developer went bankrupt and then another firm came and went and they "did the city a favor" installing landscaping on our corner.

The MA came up with a work-around plan that will cost less than $8000. The MA has not agreed to pay for any work or any water.

The water still flows and my small HOA still pays for it.
DennisL2 (Nevada)
Posts: 10
Posted:
We agreed with the MA to send a joint letter to the builder requesting they fix the problem.

I feel the need to add some strong language to the text of the letter to convey our anger and frustration of paying for water going our and under our wall.
JanetB2 (Colorado)
Posts: 4,219
Posted:
Thank you for keeping us posted Dennis. Did you ask the MA about paying for part of the water during the negotiation process and until the issue is resolved?
DennisL2 (Nevada)
Posts: 10
Posted:
They say they have taken the issue under advisement.
DennisL2 (Nevada)
Posts: 10
Posted:
I am going to a MA Board meeting this week.

At this point the pipes going to the MA landscape area have not been cut. My HOA gave them till March 7 to either make the fix, with the MA water flowing through an MA water meter, or assume the payments to the water company that we have been making for the last 5 years.

Through MA emails and messages from our management company, the MA has made their position clear. They say they are not at fault, that the builder should step up and make the fix and after the fix, the portion of water used by the MA can be measured going forward. A letter is to be drafted to the builder and jointly authored by myself and the MA President. The message to be that the builder pay for the separation of the two irrigation systems. The final draft of the letter will be discussed at the upcoming board meeting of the MA.

I agree that the MA was not at fault up to the point that they knew what was going on. The minutes of the November, 2010 MA board meeting include the acknowledgement about the hidden pipes.

Do you agree that once they knew, and did nothing to correct the situation or assume payments for our irrigation meters, they have purposefully acted in a reckless and possibly negligent manner? It has been 3 months since they admitted discovery and 6 months since it was brought to there attention.

I am not an attorney and would appreciate the help.
KellyM3 (North Carolina)
Posts: 2,239
Posted:
From reading the above posts, the feedback has been that the Master Association didn't know of the hidden pipes and acknowledged them in November. Since then, you've had two monthly meetings for the MA to publicly address the matter and reach consensus with your board to issue a joint letter demanding the builder install dual meters. That's a good strategy and a strategy developed in only two months, with the the holidays thrown in (which slows all volunteer business).

My suggestion is to cut the water line feeding the palm trees to your condo and end the hard feelings. Then, set aside some money in your individual HOA's budget to replace any palm trees or landscaping that decorate your part of the property in case the irrigation disruption results in plant or tree death as a result of your individual board's decision. After all, the landscaping nearest your property benefits directly from the water metering arrangement.

If the builder is unwilling to acknowledge that a water metering problem even exists, then you're back to the shared installation costs of the metering - which you reject.

The master association will not, and should not, accept liability for five years' of water bills on behalf of property owners who've not caused any harm to your homes.

This is an impasse that isn't worth going to court unless your individual HOA and its members can afford the legal fees and the chance you'll lose, costing you legal fees and the current water metering arrangement you enjoy.

How much of a fight you seek depends on how much spare time your board members have to worry, talk, worry some more and make demands that will be ignored. I've been there. It's consuming.
JanetB2 (Colorado)
Posts: 4,219
Posted:
Hi Dennis:

Most of us on here are not attorneys and can only offer our opinions.

I’m not sure I would use the words reckless or negligent. Just as your HOA has a fiduciary duty to act in the best interest of all your homeowners, the Master Association has the same fiduciary duty to act in the best interests of all sub HOA’s under them.

However, your HOA has given them until March 7, 2011 and apparently did not include a signed document that they pay for water during this time. Therefore, now you will need to be patient until after that date.

I would suggest in the letter to the builder that it is made clear the system is to be separated with the MA having their own tie-in to the main irrigation and not off of your line. This will insure in the future all repairs to each system are separate and avoid future issues on who is responsible for any said repairs.

JanetB2 (Colorado)
Posts: 4,219
Posted:
Dennis ... Something else you and the MA can look into is this may be something the builder's insurance will cover.
DennisL2 (Nevada)
Posts: 10
Posted:
The pipes have been cut!!

A few months ago, the Master Association gave us a letter agreeing to pay for all of the water that they have used. None of us are sure how much $ that amounts to. It is reasonable to assume at this point, based on rough calculations, that it will be about $25,000.00 if one half of the water went to the MA area.

Last week, after our little Subdivision and the Master agreed to split the cost 50/50, the fix was made. The MA has their own water and water meters to water the landscape outside the walls of our Sub. We are on the hook for about $3500 of the cost. This was the only way the MA would move forward with the fix. The builder said "no" to every request made to come back and make it right.

To recover our portion of the expense, I plan on going to small claims court against the builder. If that fails we are still going to come out on the positive side. The MA has been using our water since January 2005.

We plan on keeping tabs on the water meters to see how much they go down. If the average usage has been X, and our new usage is Y then the difference is X-Y=$

The MA will do the same for increased water usage on two meters they tied into and they own. If there is a significant difference in the calculations we may have another argument.

We will see.

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